Parts Town

Account Manager

• Identify potential HVACR equipment manufacturer partners through various channels
• Introduce Parts Town’s capabilities and distribution model to secure in-person meetings for senior sales executives
• Manage a nationwide manufacturer pipeline and develop leads into qualified prospects
• Maintain accurate CRM database records, including prospect details, follow-up actions, and calling activity
• Initiate and coordinate projects for existing programs to strengthen trusted-partner positioning
• Launch and operationalize new manufacturer programs
• Build and maintain strong relationships with existing and prospective manufacturer partners
• Gain insight into manufacturing areas and opportunities to identify creative solutions for manufacturers’ needs
• Open dialogue with manufacturers about Parts Town’s capabilities and offerings

Manufacturer Partnerships Manager

• Maintain relationships with existing customers and strategically seek relationships with potential customers
• Place a high volume of outbound calls to service company customers
• Achieve daily metrics for dials, talk time, and CRM task logging in Salesforce.com
• Integrate sales activities into the CRM for timely, accurate reporting
• Sell Parts Town solutions and value proposition to targeted customers
• Drive revenue by prospecting and building a pipeline
• Foster relationships with potential and existing customers in the assigned region
• Identify and develop new account opportunities through account research and prospect calling
• Research accounts to understand business issues and relevant information
• Report top opportunities weekly
• Lead monthly or bi-monthly book-of-business reviews with Marketing, Sales, and Customer Experience leadership
• Partner with Customer Experience team members to develop and grow customer relationships
• Educate customers on Parts Town resources and capabilities, including electronic resources, technical support, and manufacturer relationships
• Travel infrequently to customer events, up to a few times per year

Manufacturer Partnerships Manager

Customer Partnerships Manager