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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills to investigate customer and transactional data for suspicious activity, while maintaining compliance with regulatory standards. Excels in communication and organization to effectively manage workload and provide customer service.
Highest-signal resume keywords
Data AnalysisSuspicious Activity ReportingRegulatory ComplianceCustomer ServiceAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationSelf-SufficientWell Organized
Industry Keywords
SARsCTRsCompliance StandardsWorkload ManagementQuality Standards
About the role
Key responsibilities & impact- Analyze and investigate customer and transactional data and activity to identify and confirm suspicious activity
- File SARs and CTRs with regulatory agencies for activity escalated by internal teams, external partners, third parties, and law enforcement
- Maintain service levels and workload in accordance with policies, procedures, and compliance standards
- Answer inbound and outbound calls to provide servicing for monitoring strategies and customer inquiries
- Maintain Production, Quality, and Leadership standards for assigned workstreams
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or equivalent
- Typically requires less than one year of related experience
- Attention to detail
- Ability to manage daily workload
- Strong written and verbal communication skills
- Self-sufficient and well organized with support
Benefits
Comp & perks- Annual performance-based incentive opportunity
- Health insurance
- 401(k) retirement benefits
- Life insurance
- Disability benefits
- Paid time off
- Comprehensive benefits package for eligible employees
- Hybrid, remote-office work arrangement
