Senior Manager, Sales Performance

PatientPoint

. Lead development, documentation, and continuous improvement of the Provider Sales process from prospecting and qualification through closed won and onboarding handoff .

Posted 10/26/2026full-timeRemote • United StatesSenior💰 $102,000 - $141,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales enablement and process improvement, with a strong focus on translating sales methodologies into actionable seller behaviors and effective training resources. Proficient in analyzing sales data to identify performance trends and drive strategic improvements across sales functions.

Highest-signal resume keywords

Sales EnablementSales Process ImprovementSalesforceAnalytical SkillsTraining Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Methodology TranslationSales Data AnalysisPerformance Gap IdentificationWorkflow DevelopmentTraining DeliveryB2B Sales ExperienceSales EffectivenessCommercial Sales ToolsExcel ProficiencyBusiness Intelligence Tools

Soft Skills

Cross-Functional CollaborationInfluencing Without AuthorityClear CommunicationInitiative Management

Tools & Technologies

SalesforceCommercial Sales ToolsBusiness Intelligence ToolsConversation Intelligence Tools

Industry Keywords

Healthcare SalesHealthcare TechnologyProvider-Facing SalesSales OperationsSales Effectiveness

About the role

Key responsibilities & impact

Lead development, documentation, and continuous improvement of the Provider Sales process from prospecting and qualification through closed won and onboarding handoff
Define sales stage objectives, entry and exit criteria, qualification standards, and evidence of customer commitment
Translate sales methodology into practical sales activities, discovery and qualification tools, opportunity reviews, and coaching resources
Establish expectations for process adoption across sales roles and motions
Own business and enablement requirements for sales technology, tools, and workflows
Partner with Sales Operations and IT to translate business needs into system requirements and prioritize improvements
Evaluate tool adoption, utilization, effectiveness, and gaps; recommend enhancements or consolidation
Serve as the primary enablement resource for sellers’ use of commercial technology
Partner with Marketing and Sales Leadership to improve outreach practices, messaging templates, follow-up cadences, and seller training
Analyze funnel and stage performance, conversion rates, time in stage, stalled opportunities, win/loss patterns, and forecast accuracy
Investigate performance trends and identify underlying gaps using quantitative analysis, opportunity reviews, call observations, and manager feedback
Develop dashboards with Sales Operations to make stage performance and methodology adoption actionable
Translate findings into targeted action plans
Participate in forecast calls, pipeline reviews, and QBRs
Measure the impact of training, resources, and process improvements on seller behaviors and business outcomes
Design and deliver onboarding and ongoing training
Build seller resources, coaching guides, opportunity review tools, playbooks, process documentation, and job aids
Assess seller proficiency through role-play, opportunity reviews, and demonstrated use of sales tools
Partner with Marketing, Customer Success, onboarding teams, Sales Leadership, Sales Operations, and Enablement to align workflows, handoffs, data quality, and improvement priorities

Requirements

What you’ll need

7+ years of relevant experience across sales enablement, sales effectiveness, sales operations, or B2B sales, including direct responsibility for sales process improvement and seller adoption
Demonstrated ability to translate a sales methodology into practical seller behaviors, qualification standards, stage entry and exit criteria, and manager coaching tools
Strong analytical skills and experience interpreting sales data, investigating funnel and stage performance, and translating findings into actionable recommendations
Experience using Salesforce and commercial sales tools
Proficiency in Excel for analyzing sales data and identifying performance trends
Hands-on experience enabling sales teams through technology, including workflow development, user training, adoption measurement, and evaluation of tool effectiveness
Proven ability to identify performance gaps and develop targeted training, playbooks, job aids, and coaching resources
Experience designing and delivering training, including assessing practical application and reinforcing adoption
Hands-on experience implementing or reinforcing sales methodologies
Direct B2B selling or frontline sales management experience
Experience supporting multiple sales motions, customer segments, or complex sales involving multiple stakeholders
Experience in healthcare, healthcare technology, or provider-facing sales
Experience using business intelligence or conversation intelligence tools
Ability to partner cross-functionally and influence decisions without direct authority
Ability to manage initiatives from diagnosis through implementation, communicate changes clearly, and measure their impact

Benefits

Comp & perks

Competitive compensation
Flexible time off to recharge
Hybrid work options
Mental and emotional wellness resources
401K plan
Comprehensive range of modernized benefits and cultural perks
Positive and supportive environment