Director of Brand Management, TikTok Shop

Pattern Bioscience

. Directly manage, mentor, and build Associate Directors of TikTok Shop while maintaining indirect leadership over Account Manager teams .

Posted 9/21/2026full-timeLehi • Utah • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in e-commerce and marketplace management, with a strong focus on TikTok Shop and social commerce ecosystems. Proven ability to lead and mentor teams while driving portfolio growth and client retention through strategic insights and operational excellence.

Highest-signal resume keywords

E-Commerce ManagementTikTok Shop ExperienceClient Portfolio ManagementFinancial AcumenExecutive-Level Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Marketplace ManagementDigital StrategyP&L GrowthPerformance MetricsTalent Development

Soft Skills

LeadershipMentoringCollaborationData-Driven Culture BuildingStrategic Thinking

Tools & Technologies

Creator OperationsSocial Commerce EcosystemsAffiliate Networks

Certifications & Qualifications

MBA

Industry Keywords

Client RetentionHigh-Value Enterprise BrandsGrowth PlaybooksTeam StructuresMarket-Expansion Initiatives

About the role

Key responsibilities & impact

Directly manage, mentor, and build Associate Directors of TikTok Shop while maintaining indirect leadership over Account Manager teams
Set operational standards, refine performance metrics, and oversee talent development
Collaborate with the Head of Accounts for TikTok Shop, reporting to the VP of Social Commerce, to align commercial targets, team structures, and market-expansion initiatives
Lead executive-level client strategy and own primary escalations for high-value enterprise brands
Translate marketplace insights into long-term growth playbooks
Own total portfolio GMV, retention, and revenue expansion across all accounts in the pod
Ensure team members consistently exceed brand KPIs
Partner with Product, Engineering, Creator Operations, and Marketing leadership to influence the Pattern Creators software roadmap
Monitor algorithm changes, TikTok Shop feature releases, and live shopping ecosystems
Drive sustainable GMV and revenue expansion while maintaining client retention
Build a leadership pipeline by mentoring and developing Associate Directors
Pioneer enterprise-grade TikTok Shop growth playbooks
Complete 30/60/90-day team, account, and strategic ownership milestones

Requirements

What you’ll need

8-10+ years of progressive experience in e-commerce, marketplace management, digital strategy, or agency environments, with a proven history of scaling multi-tiered teams (managing managers)
Direct TikTok Shop experience is required
Direct brand-side experience is required
Deep operational expertise in TikTok Shop, social commerce ecosystems, affiliate networks, and creator-led commerce models
Experience managing high-value client portfolios and interfacing directly with C-suite and VP-level brand stakeholders
Strong financial acumen with demonstrated experience driving portfolio-level P&L growth, staffing retention models, and client expansion strategies
Executive-level communication and leadership skills, with a track record of building collaborative, data-driven team cultures
MBA preferred

Benefits

Comp & perks

Unlimited PTO
Paid Holidays
Onsite Fitness Center
Company Paid Life Insurance
Casual Dress Code
Competitive Pay
Health, Vision, and Dental Insurance
401(k) match: 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred