Digital Operations Program Director

Patterson Companies, Inc.

. Lead and oversee enterprise digital governance and portfolio execution .

Posted 9/18/2026full-timeRemote • Minnesota • United StatesLead💰 $139,200 - $185,667 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in digital governance, portfolio management, and operational excellence, with a strong focus on leading complex digital initiatives and managing performance metrics. Proven ability to influence stakeholders and establish technology governance frameworks to drive enterprise strategies and operational plans.

Highest-signal resume keywords

Digital GovernancePortfolio ManagementOperational ExcellencePerformance MeasurementLeadership Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Digital CommerceE-Commerce OperationsWeb OperationsAgile MethodologyScrumPerformance AnalyticsBudget ManagementTechnology GovernanceProduct DevelopmentLifecycle Management

Soft Skills

Influencing StakeholdersCross-Functional CollaborationAnalytical Skills

Tools & Technologies

Web ServicesDigital ProductsPlatform IntegrationsApplication Ecosystems

Certifications & Qualifications

PMPPMI-ACP

Industry Keywords

Digital GovernancePortfolio ExecutionOperational StandardsRisk AssessmentsValue Realization

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead and oversee enterprise digital governance and portfolio execution
Establish portfolio priorities, business outcomes, investment oversight, resource allocation, schedules, budgets, and performance management practices
Establish and oversee governance, processes, budgets, and operational standards for digital commerce, web services, and product delivery
Direct lifecycle management and operational performance of digital products and web capabilities
Lead enterprise-wide digital initiatives and complex technical projects
Provide delivery direction to program managers, project managers, and workstream leaders
Oversee website operations, content delivery, traffic management, platform maintenance, and service performance
Evaluate digital commerce performance through metrics, analytics, risk assessments, operational reviews, and value realization measures
Establish governance for enterprise AI and emerging technology practices, including policies, standards, risk controls, and oversight
Serve as subject matter expert on AI and emerging technology governance, program dependencies, portfolio priorities, and vendor capabilities
Influence internal and external stakeholders, technology partners, and service providers
Comply with company and department policies and perform other assigned duties

Requirements

What you’ll need

Bachelor's Degree in Business, Marketing, Computer Science, or a related field, or equivalent education and/or experience
10 years of progressive experience in digital commerce, digital product management, e-commerce operations, web operations, or related disciplines
5 years of leadership or management experience
Expertise in digital governance, portfolio management, operational excellence, and performance measurement practices
Ability to lead complex programs and influence executives and cross-functional stakeholders without direct authority
Ability to establish technology governance frameworks and operating models
Ability to develop and execute enterprise strategies, roadmaps, and operational plans
Strong analytical skills using customer, operational, and performance data
Knowledge of Agile, Scrum, product development, issue tracking, and backlog management practices
Knowledge of digital commerce technologies, platform integrations, and supporting application ecosystems
Ability to manage budgets, operational priorities, and competing business demands
PMP and PMI-ACP certifications are preferred, not required
Ability to travel occasionally (10%)

Benefits

Comp & perks

Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
Competitive benefits, unique incentive programs and rewards for eligible employees