Service Technician

Patterson Companies, Inc.

. Install and/or repair various dental equipment, including computer-related items .

Posted 10/23/2026full-timeFort Collins • Colorado • United StatesMid-LevelSenior💰 $21 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates mechanical aptitude and the ability to install and repair dental equipment while adhering to safety and regulatory guidelines. Excels in customer service through effective communication and relationship-building skills.

Highest-signal resume keywords

Mechanical AptitudeCustomer Relationship ManagementInstallation ProceduresProblem-Solving SkillsBasic Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dental Equipment InstallationRepair TechniquesAsepsis KnowledgeInventory ManagementDriving Skills

Soft Skills

Strong Work EthicVerbal CommunicationWritten CommunicationOrganization SkillsCustomer Service

Tools & Technologies

Microsoft OutlookMicrosoft ExcelMicrosoft TeamsSmartphoneTablet

Certifications & Qualifications

Valid Driver's License

Industry Keywords

OSHA RequirementsPatterson Technology AcademyJobsite ProtocolTrade School TrainingCustomer Expectations

About the role

Key responsibilities & impact

Install and/or repair various dental equipment, including computer-related items
Observe, listen, learn, and apply training supplied by Service Technician mentors and Patterson Technology Academy
Safely remove, modify, repair, and install dental equipment under general supervision, then work independently after training
Follow checklists and examine all critical parts
Demonstrate knowledge of installation procedures and jobsite protocol
Apply manufacturer and Patterson guidelines, OSHA requirements, and other applicable laws and regulations related to asepsis
Support customer needs through timely and professional responses
Build and maintain customer relationships through follow-up and courteous interactions
Explain technical aspects of technology to non-technical customers using general terminology
Anticipate problems and customer needs and find solutions
Establish productive relationships with customers, vendors, and colleagues
Determine required parts, supplies, and tools for service requests
Manage vehicle inventory and restock as necessary
Maintain a quality driving record and schedule regular vehicle maintenance
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent
Mechanical aptitude required
Strong work ethic and ownership of company and customer goals/objectives
Ability to understand, meet, and exceed customer expectations
Ability to thrive in a fast-paced environment
Basic computer skills and/or ability to use a smartphone/tablet
Strong verbal and written communication skills
Valid driver’s license and good driving record
Trade school training in carpentry, plumbing, heating, electricity, or electronics highly desirable but not required
Excellent organization and problem-solving skills
Knowledge of Microsoft Outlook, Excel, and Teams helpful
Ability to remain stationary or driving up to 100% per day
Ability to lift boxes and dental supplies weighing 1–25 pounds up to 75% per day
Ability to position oneself to install/maintain dental equipment under equipment or cabinets up to 50% per day
Ability to reach at shoulder and waist level up to 25% per day
Ability to move/lift dental equipment and supplies weighing 26–49 pounds up to 10% per day
Ability to move dental equipment weighing up to 50 pounds into place less than 5% per day
Ability to climb steps and/or ladders less than 5% per day
Ability to travel 100% to customer sites in a local geographic area
Occasional overnight and/or after-hours travel

Benefits

Comp & perks

Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
Unique incentive programs and rewards for eligible employees