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PAX

IT Solution Delivery Manager

PAX

. Serve as the point of contact between the business and IT and build relationships with functional leadership .

Posted 9/18/2026full-timeRemote • United StatesSeniorLead💰 $125,000 - $159,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business analysis and project management, with a strong focus on stakeholder communication, requirements documentation, and technology delivery. Proven ability to influence senior leadership and drive initiatives from ideation to successful implementation.

Highest-signal resume keywords
Business AnalysisProject ManagementAgile MethodologiesStakeholder CommunicationRequirements Documentation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business Process AnalysisRequirements ElicitationProject Lifecycle ManagementTechnology RoadmappingSystem Implementation
Soft Skills
Influencing Without AuthorityExcellent CommunicationRelationship BuildingChange EnablementPresentation Skills
Tools & Technologies
ERP SystemsCRM SystemsOMSBusiness Intelligence (BI)
Certifications & Qualifications
PMPCBAPBRMPScrum Master
Industry Keywords
Financial ModelingTCOROIBenefit TrackingClient-Facing Delivery

Tech Stack

Tools & technologies
ERPPMP

About the role

Key responsibilities & impact
  • Serve as the point of contact between the business and IT and build relationships with functional leadership
  • Develop an understanding of business processes, pressures, metrics, and constraints to identify where technology can create value
  • Build business cases covering problem definition, options, cost, expected benefit, and risk
  • Elicit and document business requirements, including process flows, use cases, acceptance criteria, and scope boundaries
  • Manage assigned projects end to end, including scope, plans, risks, dependencies, stakeholder communication, and delivery dates
  • Partner with architecture, engineering, security, and vendor teams to shape solutions
  • Evaluate build-versus-buy options and participate in vendor selection
  • Establish delivery governance checkpoints and milestone tracking
  • Ensure solution designs align with technical standards, security policies, and performance goals
  • Lead operational readiness, change enablement, and go-live transitions
  • Drive post-go-live adoption and track whether promised benefits were realized
  • Report honestly on benefit realization and delivery outcomes
  • Build prioritized technology roadmaps and secure leadership buy-in
  • Support initiatives from ideation through funding, requirements definition, technical delivery, and end-user adoption

Requirements

What you’ll need
  • 8+ years of experience spanning business analysis, project or program management, and business-facing technology delivery roles
  • Demonstrated ability to influence senior stakeholders without formal authority
  • Track record of getting initiatives funded and prioritized
  • Strong requirements discipline
  • Practical project management experience across the full lifecycle, in Agile environments
  • Fluency in a business domain sufficient to hold your own in conversation with functional leaders
  • Excellent written and verbal communication; comfort presenting to executives
  • Bachelor’s degree in information technology, Business Administration, or equivalent practical experience
  • Background in consulting or professional services, particularly client-facing delivery roles
  • Experience with system implementation such as ERP, CRM, OMS and BI
  • Familiarity with financial modeling for technology investments (TCO, ROI, benefit tracking)
  • Certifications such as PMP, CBAP, BRMP or Scrum Master

Benefits

Comp & perks
  • Competitive compensation
  • Equity
  • Bi-annual performance reviews
  • Fully funded comprehensive medical, dental, and vision coverage
  • 401K plan
  • Generous PTO policy
  • Paid Parental Leave
  • Monthly wellness reimbursement
  • Cell Phone reimbursement
  • Employee Purchase Program for discounted PAX devices
  • Weekly catered lunch, endless snacks and beverages
  • Dog Friendly HQ in the Mission District of San Francisco
  • Employee Assistance Program including access to online legal support
  • Reasonable accommodation for individuals with disabilities