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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong technical expertise in payment interfaces and system integrations, with a focus on documentation, testing, and project management. Proficient in collaborating with diverse stakeholders and managing external partners to ensure successful implementation and support.
Highest-signal resume keywords
Payment InterfacesSystem IntegrationsTechnical SupportProject ManagementJira and Confluence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical RequirementsDocumentationTesting ProceduresAcceptance ProceduresIntegration Solutions
Soft Skills
Excellent Communication SkillsConfident Customer Interaction
Tools & Technologies
JiraConfluence
Industry Keywords
Travel and TourismHospitalityMobilityE-commerce
About the role
Key responsibilities & impact- Provide technical support and drive the ongoing development of external system interfaces and shop plugins within the merchant ecosystem
- Manage requirements and develop the technical concepts for interfaces and integrations
- Create and maintain specifications and documentation
- Conduct and coordinate testing and acceptance procedures
- Communicate releases and technical changes
- Integrate new technology partners and provide technical advice and support through to production go-live
- Provide first- to third-level technical support
- Collaborate with Product Management, Development, and Sales on technical requirements, implementations, and customer and partner projects
- Provide test accounts, demo shops, and test environments
- Manage external service providers, agency partners, developers, and cooperation partners
- Coordinate required migrations when interfaces are being replaced
Requirements
What you’ll need- Strong knowledge of payment interfaces and system integrations, ideally in the travel and tourism, hospitality, mobility, or e-commerce sectors
- Experience providing technical support to and integrating partners, particularly with shop and middleware solutions, web agencies, system integrators, and development partners
- Strong technical understanding, with experience in technical requirements, documentation, testing, and acceptance procedures
- Experience in project or partner management
- Proficiency with project management and knowledge documentation tools such as Jira and Confluence
- Excellent communication skills and a confident manner when dealing with customers, partners, and internal stakeholders
- Very good written and spoken German and English
- Willingness to complete an onboarding phase in Bamberg
Benefits
Comp & perks- Flexible working hours and the option to work from home
- Company profit-sharing, Christmas and vacation bonuses, and tax-free benefits in kind
- Company bike scheme
- Company pension plan
- JobLunch meal benefit
- Corporate benefits
- Contribution toward computer glasses
- Childcare allowance
- Individual professional onboarding
- Flexible training and development opportunities
- Regular team and company events
- High-quality work equipment with modern hardware and software, including for private use
- Unlimited coffee, tea, and soft drinks
- Accommodation during the onboarding phase in Bamberg