Technical Partner Manager – Payment Interfaces

paygate

. Provide technical support and further development for external system interfaces and shop plugins within the merchant ecosystem across e-retail, travel and tourism, hospitality, and mobility .

Posted 11/9/2026full-timeRemote • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing technical support and system integrations within the e-retail, travel, and hospitality sectors, with a strong focus on payment interfaces and partner management. Proficient in documentation, testing, and communication, ensuring seamless collaboration with stakeholders and partners.

Highest-signal resume keywords

Payment InterfacesSystem IntegrationsTechnical SupportProject ManagementJira and Confluence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical DesignDocumentationTestingAcceptance ActivitiesRequirements ManagementIntegration SolutionsMiddleware SolutionsE-commerce SolutionsPartner ManagementMigration Coordination

Soft Skills

Excellent Communication SkillsConfident Customer InteractionCollaboration with Internal Departments

Industry Keywords

E-retailTravel and TourismHospitalityMobilityWeb AgenciesSystem Integrators

About the role

Key responsibilities & impact

Provide technical support and further development for external system interfaces and shop plugins within the merchant ecosystem across e-retail, travel and tourism, hospitality, and mobility
Manage requirements and develop the technical design of interfaces and integrations
Create and maintain specifications and documentation
Conduct and coordinate testing and acceptance activities
Communicate releases and technical changes
Integrate new technology partners and provide technical advice and support from initial connection through production use
Provide first- to third-level technical support
Work closely with Product Management, Development, and Sales on technical requirements, implementations, and customer and partner projects
Provide test accounts, demo shops, and test environments
Manage external service providers, agency partners, developers, and cooperation partners
Coordinate necessary migrations when interfaces are replaced or decommissioned

Requirements

What you’ll need

Solid knowledge of payment interfaces and system integrations, ideally in travel and tourism, hospitality, mobility, or e-commerce
Experience providing technical support and integrating partners, particularly shop and middleware solutions, web agencies, system integrators, and development partners
Strong technical understanding, with experience in technical requirements, documentation, testing, and acceptance activities
Experience in project or partner management
Proficiency with project management and knowledge documentation tools such as Jira and Confluence
Excellent communication skills and a confident manner when dealing with customers, partners, and internal departments
Very good written and spoken German and English
Willingness to complete an onboarding period in Bamberg

Benefits

Comp & perks

Flexible working hours and the option to work from home
Company performance-based compensation, Christmas and vacation bonuses, and tax-free non-cash benefits
Company bike leasing (JobRad)
Company pension scheme
JobLunch meal benefit
Corporate benefits
Subsidy toward computer glasses
Childcare subsidy
Individual professional onboarding
Flexible professional development opportunities
Regular team and company events
High-quality work equipment with modern hardware and software, also available for private use
Unlimited coffee, tea, and soft drinks
Accommodation during the onboarding period in Bamberg