Key Account Lead

PayJoy

. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.

Posted 11/5/2026full-timePeruSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commercial account management with a focus on customer retention and growth, utilizing advanced data analysis and communication skills to drive account profitability and strategic decision-making.

Highest-signal resume keywords

Commercial Account ManagementCustomer RetentionData AnalysisCommunication SkillsNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Advanced Excel KnowledgeGoogle ToolsStrategic Decision-MakingProblem-SolvingAccount Growth Strategies

Soft Skills

Customer Management SkillsPersuasion SkillsCollaborationIndependenceAdaptability

Industry Keywords

FintechTelecom OperatorOEMFinancial ServicesKey Phone Distributors

About the role

Key responsibilities & impact

Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
Acquire a thorough understanding of key customer needs and requirements.
Expand relationships with existing customers by continuously proposing solutions that meet their objectives.
Serve as the link of communication between key customers and internal teams.
Resolve customer issues and complaints to maintain trust.
Prepare regular progress reports and forecasts for internal and external stakeholders using key account metrics.
Promote, build, and maintain strong relationships with key partners.
Design strategies aimed at driving account growth and profitability.

Requirements

What you’ll need

Bachelor's degree in Business, Commercial, Marketing, Finance, or related field.
Minimum of 2 years of experience in commercial account management preferably in fintech, telecom operator, OEM, Key phone distributors, financial services, or related fields.
Advanced Excel Knowledge and Google tools.
Strong customer management skills with a proven track record of successful customer retention and growth.
Excellent communication, persuasion, and negotiation skills, as well data analysis for strategic decision-making and proactive problem-solving.
Ability to work independently and collaboratively in a continuous change and dynamic market environment, delivering quick and effective results and solutions.

Benefits

Comp & perks

Health insurance for the employee and immediate family members.
Financing for a phone, headphones, home office equipment, and wellness benefits.
30 days of vacation.
$2,000 USD annual co-working and travel benefit.
$2,000 USD annual professional development benefit.
Catered Lunches