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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business development and account management, with a strong focus on acquiring and maintaining merchant relationships. Proficient in executing go-to-market strategies and achieving acquisition and revenue targets in the financial services or retail sectors.
Highest-signal resume keywords
Business DevelopmentAccount ManagementCRM ExperienceMarket AnalysisNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business DevelopmentAccount ManagementMarket MappingCompetitor AnalysisGo-To-Market StrategyKPI AchievementMerchant ActivationData AnalyticsRevenue GenerationLead Generation
Soft Skills
Exceptional CommunicationInterpersonal SkillsDetail-OrientedResilienceCollaboration
Tools & Technologies
Google SuiteZohoZendeskSlackHexJira
Industry Keywords
Financial ServicesBankingRetailSmartphone RetailFintechGadget RetailMerchant NetworkPartnership DocumentationOperational CasesSLA Compliance
About the role
Key responsibilities & impact- Identify, prospect, and acquire new local merchants, semi-modern channels, and strategic partners
- Conduct market mapping and competitor analysis and identify new business opportunities
- Own the end-to-end pipeline from lead generation to onboarding and activation
- Serve as the main point of contact for key merchants, handling operational cases and escalations
- Maintain relationships, ensure SLA compliance, and drive partner satisfaction
- Conduct regular business reviews and drive joint business plans
- Develop and execute go-to-market strategies to increase transaction volume and revenue
- Collaborate with Marketing and Operations on promotional programs, roadshows, and merchant activation
- Support registration, contracting, and partnership documentation
- Monitor merchant performance and prepare weekly/monthly reports
- Provide actionable insights and achieve acquisition, revenue, and retention KPIs
- Monitor competitor and market activities to inform strategic decisions and action plans
- Report to the Business Development Lead and work with the sales team to acquire commercial partners and expand the distribution network
Requirements
What you’ll need- Aligned with PayJoy’s principles and culture
- Bachelor's degree in any major
- 5+ years of experience in business development/account management/partnerships/sales
- Background in financial services, banking, or retail is a plus
- Exceptional communication and interpersonal skills
- English and Indonesian
- Comfortable working on Google Suite (Sheets, Docs, Slides, etc.)
- Experience with CRM (Zoho & Zendesk), Slack, data analytics, and project management tools (Hex & Jira)
- Willing to work on-site in Jakarta and travel to field/market locations
- Detail-oriented and comfortable in a fast-paced, early-stage environment
- Experience in Smartphone Retail or Fintech/Banking is highly preferred
- Strong merchant network, especially in Gadget Retail & Distributors
- Proven track record of achieving acquisition and revenue targets
- Excellent negotiation, communication, and presentation skills
- Field-ready, resilient, and willing to travel/work on-site when required
- Ability to work independently and collaboratively with local Sales Team/regional teams
Benefits
Comp & perks- 100% Company Funded: Private Health Insurance for employee and immediate family
- 20 days vacation
- Phone finance
- Headphone
- Home office equipment
- Wellness perks
- USD$2,000 annual co-working travel benefit
- USD$2,000 annual professional development benefit
- USD$500 annual wellness benefit