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Payoneer

Customer Success Manager

Payoneer

. Enable SMBs and professional businesses in North America to pay and get paid globally using Payoneer's solutions .

Posted 10/16/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and business development, with a strong focus on building customer relationships and developing tailored solutions. Proficient in financial analysis, data management, and strategic planning to drive business growth and meet targets.

Highest-signal resume keywords
Account Management ExperienceBusiness Development ExpertiseFinancial Analysis SkillsStrong Communication SkillsProject Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business Case DevelopmentFinancial ModelingData AnalysisForecastingCustomer Engagement Tracking
Soft Skills
Attention to DetailAnalytical SkillsOrganizational SkillsDecision-MakingAbility to Work Under Pressure
Tools & Technologies
CRM Systems
Certifications & Qualifications
Bachelor's Degree in Business
Industry Keywords
SMB SolutionsGrowth StrategyGo-To-Market PlansBusiness OpportunitiesCustomer Relationships

About the role

Key responsibilities & impact
  • Enable SMBs and professional businesses in North America to pay and get paid globally using Payoneer's solutions
  • Work with larger customers to co-build their growth strategy
  • Oversee and manage current customer engagement and growth
  • Build long-term relationships with top and mid-tier customers
  • Identify business opportunities and build go-to-market plans
  • Develop customer-matched solutions and implement roadmaps
  • Maintain accurate customer data and engagement tracking in CRM systems
  • Enhance the regional product portfolio with Product and Marketing teams
  • Analyze business performance and identify growth opportunities
  • Understand key business drivers and their relationship to profitable growth
  • Develop what is needed to bring opportunities onboard
  • Build business success stories and case studies
  • Drive events and below-the-line activities
  • Represent Payoneer in industry forums to drive awareness
  • Collaborate closely with Product, Marketing, and Operations teams to implement regional Growth strategy

Requirements

What you’ll need
  • Bachelor's degree, preferably in business
  • 3+ years of account management, business development, or other relevant experience
  • Expertise in developing business cases, financial analyses, and modeling
  • Expertise in analyzing and forecasting economic and financial impacts
  • Strong written and verbal communication skills
  • Ability to present a business case to key stakeholders
  • Data-oriented with strong attention to detail
  • Strong analytical and business reasoning skills
  • Record of accomplishment in meeting and exceeding business targets
  • Ability to make decisions in a changing environment, anticipate future needs, and drive results
  • High level of organization, focus, and ability to work under pressure
  • Account Management experience
  • Project management and sales skills

Benefits

Comp & perks
  • Diverse and inclusive workplace
  • Equal opportunity employment
  • Reasonable accommodation during the hiring process