FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong account management capabilities, focusing on relationship expansion and retention with small and medium-sized merchants. Proficient in utilizing AI-powered tools for growth identification and maintaining accurate reporting on pipeline and portfolio health.
Highest-signal resume keywords
Account ManagementRelationship ManagementAI-Powered ToolsCustomer EngagementPipeline Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
StructuredOrganisedTeam CollaborationEffective Communication
Industry Keywords
Small and Medium-Sized MerchantsCross-SellingSales ActivityForecastingCustomer Book Management
About the role
Key responsibilities & impact- Engage and collaborate with the immediate team
- Contribute to solutions and suggest efficiencies
- Exercise judgment on issues of importance
- Acquire, manage, and expand relationships with small and medium-sized merchants
- Own and manage commercial relationships with approximately 200 SMB merchants across West and Central Germany
- Drive growth through account management, retention, cross-selling and sales activity
- Use AI-powered tools to identify growth, cross-sell and risk opportunities
- Maintain accurate pipeline, forecast and portfolio health reporting
- Share effective practices with fellow AM2 colleagues
- Coordinate internal teams to resolve merchant needs
- Decide the appropriate action when standard processes are insufficient
Requirements
What you’ll need- 1+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience
- 3+ years of relevant experience and a Bachelor’s degree, or an equivalent combination of education and experience
- Customer-facing, account-servicing or relationship-management experience is nice to have
- Structured, organised, and able to plan and segment a large customer book
- Skilled in customer and commercial conversations
- Comfortable using AI, data and playbooks to make sound trade-offs
- Reliable team collaborator who keeps records, pipeline and follow-ups accurate
- Ability to acquire, manage, and expand relationships with small and medium-sized merchants
Benefits
Comp & perks- Generous paid time off
- Healthcare coverage for you and your family
- Resources to create financial security
- Mental health support resources
- Flexible, balanced work culture
- Virtual work position
- Hybrid work model for the majority of employees: 3 days in the office and 2 days at the PayPal office or home workspace