PayPal

AI Engineer

• Own the agentic open platform and development of hundreds of servicing agents
• Establish a shared product or platform vision and cohesive strategy across the company
• Lead product strategy development with cross-functional stakeholders
• Influence the architectural roadmap while balancing innovation, technical implementation, regulatory requirements, time-to-market, customer needs, and profitability
• Champion customer experience and prioritize customer needs in product requirements and decisions
• Define and use product success metrics, usability studies, research, and market analysis
• Standardize analytics, customer discovery, market research, and competitive analysis
• Manage product profitability and budgetary decisions
• Lead Product Reviews, Operating Reviews, and Business Reviews
• Lead the product management team and collaborate with engineering, design, global markets, operations, and data science
• Own the product lifecycle from ideation to launch
• Present product vision, strategy, and performance metrics to senior leadership and stakeholders
• Drive testing, validation, execution, and data-informed decision-making

Director, Product Management – Agentic AI Platform

Product Manager

• Drive product strategy with cross-functional stakeholders consistent with the shared product or platform vision
• Plan and implement an architectural roadmap balancing innovative design, technical implementation, regulatory requirements, time-to-market, customer needs, and profitability
• Assess customer experience and needs in product requirements and decision-making
• Establish data-gathering mechanisms for product success metrics, including usability studies, research, and market analysis
• Lead analytics, customer discovery, market research, and competitive analysis workstreams
• Oversee product profitability measures, including budget
• Plan operational mechanisms that drive execution and accountability, including Product Reviews, Operating Reviews, and Business Reviews
• Interface with product and technology leadership as needed
• Partner with content strategists, data scientists, product designers, and user experience researchers
• Own PayPal login experiences across surfaces, evolving MFA, device trust, and risk signals while reducing friction and improving global conversion
• Build scalable identity strategy across geographies, devices, and operating systems

Senior Lead Product Manager, Identity

Customer Success Manager

• Identify issues and recommend best practices to enhance sales team efficiency and effectiveness
• Lead functional projects and programs through effective coordination and collaboration
• Prepare detailed sales reports and presentations to support decision-making
• Maintain strong relationships with clients, address their needs, and ensure satisfaction with PayPal’s offerings
• Foster continuous improvement within the customer success team and promote professional development and growth

Manager, Customer Success Management

Insurance

• Lead complex projects and problem resolution efforts related to risk management
• Collaborate with teams to identify and analyze risks impacting operations and assets
• Develop and implement strategies for risk mitigation and compliance
• Assess current business trends to inform risk management practices and improvements
• Drive global process improvements through project management and stakeholder engagement

Senior Manager, Risk Management

Accountant

• Initiate accounting processes to ensure financial statements meet local GAAP
• Monitor the accounting closing process and post journal entries for required local-ledger adjustments
• Support local and global regulatory obligations
• Drive process control rigor for quarterly financial certifications
• Implement monthly financial reports and analytics for structured risk-based financial reviews
• Implement statutory financial statements and ensure timely completion of statutory audits
• Facilitate month-end, quarter-end, and year-end accounting close activities
• Review and prepare journal entries, account reconciliations, roll-forwards, and month-end reporting packages

Senior Accountant, Securitization

Software Engineer

• Direct and control delivery of business and technical outcomes across multiple projects and operational activities
• Define engineering health objectives, best practices, and operational targets
• Drive product and technical strategy with cross-functional enterprise leaders
• Deliver programs, establish annual organizational goals, and ensure performance and results
• Develop engineering strategy and translate it into operational and tactical plans
• Set the tri-annual roadmap for a domain-level organization
• Define operational strategy based on a defined budget
• Evaluate complex business challenges and direct innovative solutions
• Collaborate with direct teams, managers, stakeholders, external partners, and business stakeholders
• Drive alignment and execution across matrixed, cross-functional organizations
• Build and maintain external partner relationships
• Develop engineering talent and high-performing organizations
• Champion adoption of AI coding tools and LLMs
• Balance technical debt, compliance requirements, and product velocity in a regulated environment

Director, Debit & Money Management Engineering

General Counsel

• Provide specialized legal advice and support to enable business strategy while identifying and managing legal risk
• Advise on compliance with relevant laws and regulations
• Partner with business counterparts across the enterprise to identify legal risks and provide strategic guidance
• Analyze legal risks and present mitigation options and recommendations
• Escalate complex legal issues and significant risks to senior legal leadership
• Research and analyze laws, regulations, and regulatory guidance affecting PayPal's global operations
• Manage assigned legal matters through resolution with internal stakeholders and external counsel
• Maintain knowledge of legal developments and communicate implications
• Provide commercial support for major merchant and partner deals
• Partner with global sales teams to negotiate strategic and complex transactions
• Draft and negotiate complex multinational agreements
• Coordinate cross-functionally to craft deal strategies and provide innovative legal advice, including for cross-border payment services

Legal Counsel, Commercial

• Plan and execute new customer acquisition CRM initiatives focused on incentives, merchant offers, and core value propositions
• Liaise with media agencies on launch plans, optimization roadmaps, and budget alignment
• Work with creative teams to define roadmaps, review proposals, and ensure seamless execution
• Activate co-branding campaigns and product launches, and report results to leadership
• Drive churn experimentation strategy, including ideation, testing, and customer experience evaluation
• Write experiment briefs and testing plans, and coordinate end-to-end implementation
• Monitor experiments post-launch, identify insights, and optimize in-flight results
• Manage budget reporting, including agency costs and incentive payouts
• Define the learning agenda and deliver against acquisition KPIs
• Design and build ad-hoc and always-on acquisition campaigns across owned channels and third-party vendors
• Own acquisition landing page strategy, including testing, personalization, and conversion optimization
• Develop prospecting and existing-base audiences using first- and third-party data
• Design and implement automated customer journeys, triggered campaigns, and A/B tests
• Partner with analytics and finance teams to measure CRM performance and inform strategy
• Develop and track campaign forecasts for performance, engagement, business impact, spend, and ROI
• Collaborate with cross-functional teams to align CRM strategies with launches, promotions, and go-to-market initiatives
• Lead others to solve diverse-scope issues and plan mitigation
• Evaluate and onboard third-party vendors; negotiate contracts, SOWs, and data privacy assessments with relevant teams
• Operationalize new vendors into campaign workflows with MarTech, Operations, and agency partners

Manager, CRM Acquisition

Business Operations

• Serve as the embedded operations partner for the PayPal+ / North America business within Consumer
• Connect the PP+/NA Consumer Leader and team with the broader Consumer Operations function
• Drive alignment on priorities and translate strategy into execution
• Ensure operational rigor needed to deliver at scale
• Lead complex projects to optimize operational processes
• Participate in complex problem resolution and determine methods and procedures for new assignments
• Drive global process improvements
• Oversee and support financial, budget, and headcount targets
• Act as liaison between business leadership, staff, and key partners
• Influence the quality, efficiency, and effectiveness of business processes
• Use internal and external data to provide actionable insights for business growth

Senior Manager, Business Operations

• Establish a shared vision and cohesive strategy for PayPal’s crypto and stablecoin product portfolio
• Lead product strategy development and create an executable product portfolio strategy with cross-functional stakeholders
• Shape the architectural roadmap while balancing innovation, technical implementation, regulatory requirements, time-to-market, customer needs, and profitability
• Champion customer experience and prioritize customer needs in product requirements and decision-making
• Define and use product success metrics, including usability studies, research, and market analysis
• Standardize analytics, customer discovery, market research, and competitive analysis workstreams
• Manage product portfolio profitability, including budgetary decisions
• Lead Product Reviews, Operating Reviews, and Business Reviews to drive execution and accountability
• Interface with senior leadership as needed
• Manage and develop a team of product managers
• Maximize efficiency in a constantly evolving digital asset environment

Senior Director, Product Management, Crypto

Engineering Manager

• Manage multiple projects through direct reports and potentially directly manage software development projects
• Ensure project delivery through supervision of costs, methods, and staffing
• Set operational targets and drive engineering KPI rigor around unit test coverage, uptime/resiliency, and execution velocity
• Deliver projects and continuous improvement affecting up to three domains
• Resolve highly complex or unique technical situations affecting business success or future products and technologies
• Create roadmaps for multiple scrum teams and translate operational strategy into resourcing plans
• Lead and develop an engineering team building and scaling Venmo Commerce products used by millions
• Partner with Product, Design, Analytics, and business teams to identify customer problems and shape the roadmap
• Own technical direction and guide architecture and engineering decisions
• Build the team through hiring, coaching, feedback, career development, and organizational design
• Give engineers ownership, context, and autonomy
• Drive execution across complex initiatives, identify risks, and navigate dependencies and changing priorities
• Maintain engineering quality, reliability, security, and operational excellence
• Work across Venmo and PayPal on cross-product, platform, and organizational problems
• Build a culture of learning, ownership, challenge, and customer focus
• Help the team use AI effectively in development, testing, debugging, and operations

Senior Manager, Software Engineering

Data Engineer

• Design, implement, and operate secure, scalable, reliable, and performant data infrastructure for Venmo products, analytics, and infrastructure teams
• Automate provisioning, management, and monitoring of supported data infrastructure
• Build and implement scalable, reliable data pipeline architecture to optimize performance
• Build tools that help users leverage data for actionable insights, customer experience, operational efficiency, and business performance
• Build and implement message-streaming solutions for Venmo applications using AWS SQS and Apache Kafka
• Partner with development, platform, infrastructure, Executive, Product, Engineering, and Analytics teams
• Analyze and resolve complex customer and performance issues at scale
• Process, extract, and manage relational databases and NoSQL systems using SQL and query authoring
• Create large, complex datasets meeting functional and non-functional business requirements
• Collaborate with teammates on planning and executing initiatives
• Implement tasks within the Software Development Lifecycle under guidance from experienced staff
• Contribute to code and design reviews

Senior Engineer – Data Infrastructure

Performance Marketing

• Lead and develop a compliance organization across multiple compliance domains or business areas
• Establish compliance program strategy for significant organizational scope
• Create comprehensive frameworks aligned with regulatory requirements
• Drive continuous improvement of compliance processes, methodologies, and control frameworks
• Develop strategic partnerships with business, legal, risk, audit, and technology leaders
• Solve highly complex compliance challenges and establish approaches for emerging regulatory requirements
• Collaborate on compliance program design, resource allocation, and organizational priorities
• Influence organizational compliance through thought leadership, regulatory insights, and risk-based recommendations
• Build compliance capability through talent development, knowledge sharing, and compliance excellence standards

Senior Manager, Ads Privacy

Technical Product Manager

• Drive product strategy with cross-functional stakeholders
• Plan and implement architectural roadmaps balancing innovation, technical implementation, regulation, time-to-market, customer needs, and profitability
• Define reusable services, APIs, data contracts, measurement capabilities, launch controls, and operational standards for PayPal Ads
• Lead partner integrations across Onsite, Offsite, Storefront, Curated, Offers, and PayPal Ads Manager
• Assess customer experience and needs in product requirements and decision-making
• Establish data-gathering mechanisms and monitor metrics, usability studies, research, and market analysis
• Lead analytics, customer discovery, market research, and competitive analysis workstreams
• Oversee product profitability measures, budgets, unit economics, and operating margin
• Write technical requirements including API contracts, event schemas, SLAs, latency and fill budgets, and drive them to launch
• Partner with Privacy, Legal, and Compliance on consent, data minimization, and market-specific requirements
• Collaborate across Ad Sales, Customer Success, Merchant Product, Venmo, Honey, Checkout, Finance, Engineering, and Data Science
• Participate in Product Reviews, Operating Reviews, and Business Reviews
• Mentor product managers and raise technical product-management standards

Lead Technical Product Manager, Ads

Backend Engineer

• Ensure the reliability, scalability, and performance of PayPal’s global data platforms
• Lead infrastructure transformations and architect petabyte-scale operational systems
• Optimize mission-critical OLTP and analytics environments
• Design, implement, automate, and manage cloud-native database systems across multi-cloud platforms
• Design, deploy, and manage high-performance BigTable, Oracle, MySQL, and Cloud SQL database clusters
• Architect multi-cloud database solutions across AWS, GCP, and Azure
• Build Infrastructure-as-Code frameworks using Terraform, Ansible, Puppet, and Packer
• Optimize databases through indexing, partitioning, tuning, and query improvements
• Automate schema deployment and management using GitOps and CI/CD workflows
• Lead incident response and implement self-healing and failover strategies
• Develop observability and alerting systems using Grafana, Datadog, and Prometheus
• Create Python-based automation and AI-driven optimization tools for database operations
• Ensure database security, compliance, and documentation best practices
• Collaborate with engineers, data scientists, and ML teams to support analytics and platform goals