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PayPal

Senior Manager, Business Operations

PayPal

. Serve as the embedded operations partner for the PayPal+ / North America business within Consumer .

Posted 9/25/2026full-timeUnited StatesSenior💰 $117,500 - $191,950 per yearWebsite

About the role

Key responsibilities & impact
  • Serve as the embedded operations partner for the PayPal+ / North America business within Consumer
  • Connect the PP+/NA Consumer Leader and team with the broader Consumer Operations function
  • Drive alignment on priorities and translate strategy into execution
  • Ensure operational rigor needed to deliver at scale
  • Lead complex projects to optimize operational processes
  • Participate in complex problem resolution and determine methods and procedures for new assignments
  • Drive global process improvements
  • Oversee and support financial, budget, and headcount targets
  • Act as liaison between business leadership, staff, and key partners
  • Influence the quality, efficiency, and effectiveness of business processes
  • Use internal and external data to provide actionable insights for business growth

Requirements

What you’ll need
  • 8+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience
  • Experience leading complex projects of diverse scope
  • Experience with operational process optimization and global process improvements
  • Experience with financial, budget, and headcount planning and management
  • Ability to act as a liaison between business leadership, staff, and key partners
  • Ability to use internal and external data to provide actionable business insights

Benefits

Comp & perks
  • Annual performance bonus
  • Equity or other incentive compensation, as applicable
  • Balanced hybrid work model: 3 days in the office and 2 days at the PayPal office or home workspace
  • Generous paid time off
  • Healthcare coverage for you and your family
  • Resources supporting financial security
  • Mental health support
  • Reasonable accommodations for qualified individuals with disabilities