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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mixed-methods research, user testing, and data analysis to drive user-centered design decisions. Proven ability to lead research projects and collaborate with cross-functional teams to enhance user experiences.
Highest-signal resume keywords
Mixed-Methods ResearchUser TestingData AnalysisResearch MethodologiesProject Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User TestingSurveysData AnalysisResearch MethodologiesComplex AnalysisResearch RoadmapsInsights DevelopmentData-Driven Decision MakingProduct KnowledgeBusiness Expertise
Soft Skills
CollaborationCommunicationPrioritizationContinuous ImprovementTeam Efficiency
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
User-Centered ExperiencesCross-Functional CollaborationResearch PracticesFunctional ProjectsBusiness Marketplaces
About the role
Key responsibilities & impact- Work across a portfolio of products on the Enterprise Services Experience Research team
- Collaborate with cross-functional partners to uncover insights shaping user-centered experiences for businesses, marketplaces, and partners
- Own research end-to-end, from framing questions and developing research roadmaps to driving action from findings
- Develop clear plans and priorities to gather insights and support data-driven decisions
- Perform complex analysis using specialized product knowledge and advanced business expertise
- Lead functional projects and programs that enhance user experiences based on research findings
- Design research methodologies including user testing, surveys, and data analysis
- Develop and implement methodologies to optimize user testing and data collection processes
- Contribute to continuous improvement of research practices and team efficiencies
Requirements
What you’ll need- 5+ years relevant experience
- Bachelor’s degree OR any equivalent combination of education and experience
- Mixed-methods research background
- Experience with user testing, surveys, and data analysis
- Specialized product knowledge and advanced business expertise
- Visa sponsorship through PayPal is not available for this position now or any time in the future
Benefits
Comp & perks- Annual performance bonus
- Equity or other incentive compensation, as applicable
- Balanced hybrid work model: 3 days in the office and 2 days at the PayPal office or home workspace
- Generous paid time off
- Healthcare coverage for you and your family
- Resources supporting financial security
- Mental health support
- Reasonable accommodations for qualified individuals with disabilities