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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in market research and product strategy, with a strong focus on user experience optimization through data-driven methodologies. Proficient in leading large-scale research programs and collaborating with stakeholders to enhance consumer purchasing journeys.
Highest-signal resume keywords
Market ResearchProduct StrategyUser Experience OptimizationAnalytical ToolsPayments Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisResearch MethodologiesUser TestingSurvey DesignComplex Analysis
Soft Skills
LeadershipCollaborationCommunicationProblem-Solving
Tools & Technologies
SPSSPythonRSAS
Industry Keywords
FintechFinancial ServicesPlatform EcosystemsConsumer Insights
Tech Stack
Tools & technologiesPython
About the role
Key responsibilities & impact- Develop clear plans and priorities to gather insights and make data-driven decisions
- Perform complex analysis using specialized product knowledge and advanced business expertise
- Lead functional projects and programs that enhance user experiences based on research findings
- Design methodologies including user testing, surveys, and data analysis based on business needs and industry trends
- Develop and implement research methodologies to optimize user testing and data collection processes
- Contribute to continuous improvement of research practices and team efficiencies
- Uncover user needs and pain points across the consumer’s end-to-end purchasing journey
- Share findings and influence partners and stakeholders in developing checkout experiences
Requirements
What you’ll need- 5+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience
- 7+ years relevant experience in market research, product strategy and/or marketing is preferred
- Experience conducting research among large, enterprise merchant decision-makers and developers
- Proven track record leading large-scale, vendor/partner-collaborative survey research programs
- Comfort with ambiguity and a method-agnostic mindset
- Experience with analytical tools such as SPSS, Python, R, and/or SAS
- Background in payments, fintech, financial services, or platform ecosystems in the financial services space
Benefits
Comp & perks- Annual performance bonus, equity, or other incentive compensation, as applicable
- Balanced hybrid work model with 3 days in the office and 2 days at the PayPal office or home workspace
- Generous paid time off
- Healthcare coverage for you and your family
- Resources supporting financial security
- Mental health support
- Reasonable accommodations for qualified individuals with disabilities