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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in market research methodologies and data analysis to drive user experience improvements. Proven ability to lead cross-functional projects and influence stakeholders through data-driven insights.
Highest-signal resume keywords
Market ResearchData AnalysisUser Testing MethodologiesSPSSPython
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data-Driven Decision MakingComplex AnalysisResearch MethodologiesSurvey DesignUser Experience Enhancement
Soft Skills
LeadershipCollaborationCommunicationProblem SolvingAdaptability
Tools & Technologies
SPSSPythonRSAS
Industry Keywords
PaymentsFintechFinancial ServicesPlatform EcosystemsConsumer Purchasing Journey
Tech Stack
Tools & technologiesPython
About the role
Key responsibilities & impact- Develop clear plans and priorities to gather insights and make data-driven decisions
- Perform complex analysis using specialized product knowledge and advanced business expertise
- Lead functional projects and programs that enhance user experiences based on research findings
- Design methodologies including user testing, surveys, and data analysis based on business needs and industry trends
- Develop and implement research methodologies to optimize user testing and data collection processes
- Contribute to continuous improvement of research practices and team efficiencies
- Uncover user needs and pain points across the consumer end-to-end purchasing journey
- Share research findings and influence partners and stakeholders in developing checkout experiences
Requirements
What you’ll need- 5+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience
- 7+ years relevant experience in market research, product strategy and/or marketing is preferred
- Experience in market research on both the client/brand-side and vendor-side is preferred
- Experience conducting research among large, enterprise merchant decision-makers and developers
- Proven track record leading large-scale, vendor/partner-collaborative survey research programs
- Comfort with ambiguity and a method-agnostic mindset
- Experience with SPSS, Python, R, and/or SAS
- Background in payments, fintech, financial services, or platform ecosystems in the financial services space is preferred
Benefits
Comp & perks- Balanced hybrid work model with 3 days in the office and 2 days at either the PayPal office or home workspace
- Generous paid time off
- Healthcare coverage for you and your family
- Resources to support financial security
- Mental health support resources
- Annual performance bonus may apply
- Equity or other incentive compensation may apply
- Reasonable accommodations for qualified individuals with disabilities