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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the end-to-end sales cycle, including needs discovery, proposal, negotiation, and contract management. Proficient in leveraging data to identify upsell opportunities and enhance merchant relationships within the fintech and payments sectors.
Highest-signal resume keywords
Sales Cycle ManagementSaaS ExperienceCRM Tools ProficiencyFluent in FrenchCommercial Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementData AnalysisNegotiationProposal DevelopmentContract ManagementPerformance TrackingProcess ImprovementUpsellingCross-SellingChurn Analysis
Soft Skills
Relationship BuildingOrganizational SkillsAutonomyPersuasionResults-Oriented
Tools & Technologies
SalesforceHubSpotExcel
Certifications & Qualifications
Master’s Degree
Industry Keywords
FintechPaymentsMass Market PortfolioAlternative Payment MethodsMulti-Currency SolutionsRetention InitiativesCommercial ExpertiseAutomationSales CampaignsRisk Management
About the role
Key responsibilities & impact- Grow revenue generated by existing merchants in the Mass Market portfolio
- Identify upsell and cross-sell opportunities using data
- Build targeted prospect lists, contact merchants by phone and email, and schedule meetings
- Manage the end-to-end sales cycle: needs discovery and qualification, proposal, negotiation, contract signature, and follow-up through go-live
- Promote alternative payment methods, multi-currency solutions, and new offerings
- Launch targeted sales campaigns with the team
- Help identify at-risk merchants
- Support retention initiatives and provide commercial expertise on high-priority cases
- Report churn drivers to help improve the offering
- Build strong relationships with merchants and handle escalations
- Collaborate with Product, Risk, Support, and Marketing teams
- Contribute to automation and process improvement projects
- Track performance indicators and share best practices with the team
Requirements
What you’ll need- Master’s degree or equivalent
- Initial successful experience in sales or account management
- Experience in SaaS, fintech, or payments is preferred
- Strong commercial mindset and results-oriented approach
- Confident negotiating, persuading over the phone, and achieving targets
- Organized and autonomous, with the ability to manage a large volume of merchants
- Proficient in Excel, numerical data, and CRM tools such as Salesforce and HubSpot
- Fluent in French and professionally proficient in English
- Strong interest in technology and the online payments industry
- References will be checked at the end of the recruitment process
Benefits
Comp & perks- Hybrid working arrangement
- €350 contribution toward home-office equipment
- 25 days of paid leave and 10 additional RTT days per year
- Coffee, tea, snacks, Monday breakfasts, Friday drinks, and other events for a vibrant team culture
- Swile meal voucher card worth €10 per day, with 56% covered by Payplug
- Alan health insurance, with 60% covered by Payplug
- Second-parent leave
- 50% reimbursement by Payplug for public transport or Vélib’ subscriptions
- Qualicare support for everyone’s mental health
- Windoo: sports, well-being, and personal development activities
- Two paid days per year to volunteer with associations as part of team-building initiatives
- Offices in Paris’s 13th arrondissement, near Bibliothèque François Mitterrand
