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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving expansion sales through upsell and cross-sell strategies within SMB and Lower Mid-Market accounts, while maintaining disciplined opportunity management and accurate forecasting. Proven ability to build multi-threaded relationships and manage the full sales cycle from qualification to close.
Highest-signal resume keywords
Expansion Sales Cycle ManagementUpsell And Cross-Sell ExperienceConsultative Sales SkillsOpportunity ManagementAccurate Forecasting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementSales Cycle ManagementOpportunity IdentificationSolution AlignmentNegotiationContractingPipeline ManagementForecast AccuracyCRM HygieneExpansion Revenue Generation
Soft Skills
Relationship BuildingConsultative SellingCollaboration
Tools & Technologies
CRM SoftwareMultifactor Authentication (MFA/2FA)
Industry Keywords
SMBLower Mid-MarketCustomer SuccessAccount StrategyMarket Trends
About the role
Key responsibilities & impact- Own and deliver expansion quota through upsell and cross-sell motions within an assigned portfolio of SMB and Lower Mid-Market customers
- Identify expansion opportunities based on product usage, business needs, organizational changes, and market trends
- Build and maintain an expansion pipeline aligned to monthly, quarterly, and annual targets
- Lead consultative sales conversations with existing customers
- Develop multi-threaded relationships across customer organizations
- Drive the full expansion sales cycle from qualification through close, including discovery, solution alignment, pricing, negotiation, and contracting
- Partner with Customer Success Managers, CDRs, and Renewals Managers on account strategy, customer health, and expansion timing
- Maintain disciplined opportunity management, accurate forecasts, pipeline updates, and CRM hygiene
- Drive expansion ARR, net new expansion revenue, upsell and cross-sell close rate, pipeline coverage and conversion, and forecast accuracy
Requirements
What you’ll need- Commercially driven account management experience within SMB and Lower Mid-Market accounts
- Experience identifying, developing, and closing expansion opportunities
- Experience with upsell and cross-sell motions
- Consultative sales experience with existing customers
- Ability to build relationships with HR, Compensation, Finance, and executive stakeholders
- Ability to manage the full expansion sales cycle, including discovery, solution alignment, pricing, negotiation, and contracting
- Ability to partner with Customer Success Managers, CDRs, and Renewals Managers
- Disciplined opportunity and pipeline management
- Accurate forecasting and CRM hygiene
- Ability to work from the Philippines and legal authorization to work in the Philippines
- High-speed internet with a minimum speed of 100 Mbps in a dedicated workspace
- Device for multifactor authentication (MFA/2FA)
Benefits
Comp & perks- Offers commission
- Variable up to 30k PHP/quarter
- Employee-centric hybrid work model
- Paid Philippine regular holidays
- 1 additional Payscale holiday (Global Mental Health Day)
- 15 paid days of additional leave, credited up front upon regularization and refreshed annually
- Unused leave are monetized
- HMO coverage +1 dependent
- Fixed work schedule, Monday through Friday 10pm–7am Manila
- Monthly company All Hands meetings
- Regular opportunities for executive leadership exposure through AMAs
- Continued learning and development opportunities
- Continuous feedback culture supporting performance and career growth
- Employee Resource Groups
- Company-sponsored volunteer hours