Payscale

Revenue Operations

• Design, launch, and optimize scalable enablement programs and learning initiatives
• Improve sales productivity, product adoption, and customer retention
• Develop learning methodologies, engagement techniques, and targeted solutions for performance gaps
• Design and contribute to onboarding programs, including curriculum, content, facilitation, practice activities, and reinforcement
• Establish or refine enablement frameworks aligned with quarterly business goals and annual company strategy
• Conduct training needs assessments using surveys, data analysis, and stakeholder interviews
• Create enablement roadmaps with timelines, success metrics, and resource requirements
• Measure and communicate revenue impact, including pipeline, win rates, and quota attainment
• Analyze enablement effectiveness and implement KPIs tracking adoption, completion, and performance outcomes
• Review company goals and revenue metrics to identify enablement gaps and opportunities
• Collaborate with leadership to define priorities, ROI, and program adjustments
• Connect enablement efforts to competitive positioning and market dynamics
• Lead cross-functional teams developing content, running workshops, and delivering training at scale
• Resolve competing priorities across Sales, Product, Marketing, and Customer Success
• Manage stakeholder expectations and feedback loops
• Partner with L&D, HR, and People teams on organizational change management
• Coordinate go-to-market enablement for new features and product launches with Product and Marketing
• Design and execute change management strategies
• Measure adoption and engagement and address barriers using dialogue and data-driven problem-solving
• Coach team members and stakeholders on program changes
• Create and oversee e-learning, presentations, guides, videos, and knowledge management content
• Use analytics and reporting to assess training impact and identify trends
• Integrate and optimize LMS, CRM, and knowledge base technology, including automation and AI-powered solutions
• Maintain scalable documentation standards and processes
• Report to the Director, Solutions Consulting & Enablement
• Partner with Revenue, Product, Marketing, and Customer Success organizations

Senior Revenue Enablement Manager

Account Manager

• Own and deliver expansion quota through upsell and cross-sell motions within an assigned portfolio of SMB and Lower Mid-Market customers
• Identify expansion opportunities based on product usage, business needs, organizational changes, and market trends
• Build and maintain an expansion pipeline aligned to monthly, quarterly, and annual targets
• Lead consultative sales conversations with existing customers
• Develop multi-threaded relationships across customer organizations
• Drive the full expansion sales cycle from qualification through close, including discovery, solution alignment, pricing, negotiation, and contracting
• Partner with Customer Success Managers, CDRs, and Renewals Managers on account strategy, customer health, and expansion timing
• Maintain disciplined opportunity management, accurate forecasts, pipeline updates, and CRM hygiene
• Drive expansion ARR, net new expansion revenue, upsell and cross-sell close rate, pipeline coverage and conversion, and forecast accuracy

Account Manager I

Consultant

• Manage high-value, complex compensation projects as project manager
• Collaborate cross-functionally with benchmarking, revenue, and other internal teams
• Support stakeholder alignment and compensation strategy development
• Conduct job pricing and salary structure modeling
• Develop job family frameworks and job leveling structures
• Create policy documentation and deliver compensation communications training
• Interpret complex market data and tailor recommendations to client circumstances and objectives
• Partner with client stakeholders and senior leaders on compensation strategy, findings, and recommendations
• Share knowledge and best practices with teammates
• Support onboarding, shadowing, and peer review
• Troubleshoot complex issues and support revenue teams on prospect and renewal calls
• Identify team competency gaps and suggest professional development opportunities
• Participate in departmental process improvement to enhance service delivery

Senior Revenue Enablement Manager

Account Manager I

Compensation Consultant