Account Manager II – Enterprise

Payscale

. Create, drive, and execute revenue upsell opportunities within a specified book of business .

Posted 11/7/2026full-timeRemote • United StatesSeniorLead💰 $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving revenue growth through upsell opportunities and managing a book of business, with a strong focus on customer satisfaction and retention strategies. Proven ability to collaborate with cross-functional teams and execute territory business plans effectively.

Highest-signal resume keywords

10+ Years Of Software Sales ExperienceHuman Capital Management Sales ExperienceProven Track Record Of Exceeding Sales TargetsExperience Selling At The C-LevelAccount Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Revenue GrowthUpsell OpportunitiesSales Cycle ManagementLead GenerationAccount ForecastingSalesforce.comBusiness Plan DevelopmentCustomer Satisfaction ManagementPerformance ManagementClient Engagement

Soft Skills

Customer-Centric ApproachInitiativeSuperior Professional PresenceBusiness AcumenCollaboration

Tools & Technologies

Salesforce.comMFA/2FA Device

Industry Keywords

Human Capital ManagementHRISCompensationTalent ManagementBenefit Technologies

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Create, drive, and execute revenue upsell opportunities within a specified book of business
Close upsell opportunities as part of broader renewals and out-of-cycle opportunities
Own all commercial activity within the assigned book of business
Generate business opportunities through SDR partnerships, professional networking, client account blueprints, and customer MQLs
Drive brand awareness, TSO campaigns, and lead generation
Meet and exceed monthly, quarterly, and annual sales quotas
Own the sales cycle from lead generation through closure
Collaborate with the Customer Success Team to understand client adoption and engagement
Develop and execute a territory business plan with sales leadership and internal partners
Maintain account and pipeline opportunity forecasting in Salesforce.com
Ensure customer satisfaction scores and alignment with business retention strategies
Proactively manage the book of business and meet or exceed renewal, upsell, and retention goals

Requirements

What you’ll need

Experienced, customer-centric Account Manager or Account Executive
Documented consistent success driving revenue growth and exceeding targets across an existing customer base
10+ years of software sales experience
BA/BS degree strongly preferred
Human Capital Management sales experience strongly preferred, including HRIS, compensation, talent management, or benefit technologies
Proven track record of exceeding monthly, quarterly, and annual sales targets
Knowledge of assigned territory/accounts preferred
Ability to work independently, take initiative, and manage performance accordingly
Superior professional presence and business acumen
Experience selling at the C-level; CHRO experience is a plus
Experience selling to HR personas
Ability to work from the United States
High-speed internet with minimum 100 Mbps in a dedicated workspace if working from home
Device for multifactor authentication (MFA/2FA)
Legal authorization to work in the United States

Benefits

Comp & perks

Employee-centric remote-first model with flexible work location
Company-paid co-working spaces
In-person company events usually no more than a few times a year
Monthly company All Hands meetings
Regular opportunities for executive leadership exposure through AMAs
Continued learning and development opportunities
Continuous feedback culture supporting performance and career growth
Employee Resource Groups
Company-sponsored volunteer hours
Flexible paid time off
14 paid company holidays, including 2 floating holidays
Comprehensive medical, dental, life, vision, and disability insurance, covered up to 100% by Payscale
Unlimited infertility coverage through medical plans
Additional supplemental health benefits for employees and families
401(k) retirement program with fully vested immediate company match
16 weeks of paid parental leave for birthing and non-birthing parents
Health Savings Account options and company contributions each pay period
Flexible Spending Account options
Annual remote work stipend for wellness or home office equipment
Commission eligibility