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Senior Corporate Program Administrator
PBI-Gordon Corporation. Administer, govern, and continuously improve PBI-Gordon’s SAP Concur Travel and Expense platform and corporate credit card program .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering and configuring SAP Concur Travel and Expense platforms, including user profiles, workflows, and compliance with corporate card policies. Proficient in data analysis and reporting, with strong organizational and communication skills to support training and process improvements.
Highest-signal resume keywords
SAP Concur AdministrationExpense ManagementData AnalysisMicrosoft Excel ProficiencyCorporate Card Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SAP Concur ConfigurationExpense Report AuditingWorkflow ManagementData ReportingFinancial Reconciliation
Soft Skills
Analytical SkillsProblem-SolvingOrganizational SkillsCommunication SkillsAttention to Detail
Tools & Technologies
SAP ConcurMicrosoft Office Suite
Industry Keywords
Expense PoliciesInternal ControlsCorporate Card AdministrationAccounts PayableFinancial Operations
About the role
Key responsibilities & impact- Administer, govern, and continuously improve PBI-Gordon’s SAP Concur Travel and Expense platform and corporate credit card program
- Maintain Concur configuration, user access and profiles, workflows, and approval hierarchies
- Manage employee onboarding and offboarding for Concur and the corporate credit card program
- Audit expense reports for policy and internal-control compliance
- Identify policy violations, unusual spending patterns, and risk areas
- Analyze expense data and create reporting and analytics for leadership
- Troubleshoot Concur issues and support employees submitting expense reports
- Coordinate with Concur Support and corporate card providers to resolve issues
- Develop documentation, user guides, and training materials
- Support Concur training and communicate expense policies during new employee orientations
- Maintain cardholder records, spending limits, merchant category restrictions, and account authorizations
- Administer card issuance, transfers, cancellations, replacements, and account maintenance
- Monitor card transactions, investigate potential misuse or exceptions, and ensure policy adherence
- Reconcile corporate card transactions and statements with Concur and accounting records monthly
- Support delinquency management, disputed transactions, fraud investigations, and escalations
- Analyze card utilization and recommend program enhancements
- Follow company safety policies, participate in required safety training, and report unsafe conditions, near misses, and incidents
- Report to the Sr Manager of Administration
Requirements
What you’ll need- Bachelor’s degree in business administration, Finance, Accounting, or a related field preferred; or equivalent combination of education and experience
- 5+ years of experience in administering SAP Concur Travel & Expense, corporate credit card programs, expense management, accounts payable, or related financial operations preferred
- Experience configuring and maintaining Concur user profiles, approval workflows, audit rules, expense types, and organizational structures
- Strong understanding of travel and expense policies, corporate card administration, internal controls, and compliance requirements
- Strong proficiency in Microsoft Office Suite, particularly Excel, including data analysis, reporting, and reconciliation functions
- Strong organizational, analytical, problem-solving, and multitasking skills
- Excellent verbal and written communication skills and ability to train and support end users
- Ability to maintain confidentiality and handle sensitive financial and employee information
- Attention to detail and accuracy
- Ability to communicate professionally with employees, leadership, vendors, and external partners
- Ability to work collaboratively across departments and identify process improvement opportunities
- Successful completion of a pre-employment background check and drug screen
- Employment eligibility verification through E-Verify for persons hired to work in the United States
Benefits
Comp & perks- Employee Ownership (ESOP): company-funded retirement contribution of approximately 18% of pay, plus 401(k)
- Performance-based bonus opportunity
- Medical, dental, vision, life, disability, FSA, and pet insurance
- Paid time off, paid holidays, and parental leave
- Fitness reimbursement up to $300 annually
- Tuition reimbursement
- Company-paid $50,000 life insurance policy with AD&D
- Company-paid short-term and long-term disability
- Employee Assistance Program with up to six free counseling sessions
- 401(k) company match of 100% up to 3% deferral
- ESOP participation with approximately 18% of total compensation contributed annually and six-year vesting schedule
- Paid parental leave
- Scholarship fund for children or grandchildren of employee-owners