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Bilingual Automotive Sales Specialist – Training and Implementation
PBS Systems. Deliver expert training and support to new and existing customers in the Sales module of PBS Dealer Management Software.
About the role
Key responsibilities & impact- Deliver expert training and support to new and existing customers in the Sales module of PBS Dealer Management Software.
- Conduct primarily virtual training sessions in English and French.
- Guide customers through the software implementation process and ensure smooth transitions.
- Provide onsite training for new software installations.
- Navigate and demonstrate the PBS DMS system while maintaining positive, solutions-focused customer relationships.
- Independently manage and deliver assigned training sessions.
- Become an independent installation resource.
- Develop thorough knowledge of PBS software and training processes.
- Respond promptly to internal and external training requests.
- Perform data entry and other key operational tasks.
- Maintain current knowledge of evolving departmental process documentation.
- Share knowledge across silos and contribute to team learning and development.
- Expand product knowledge and participate in cross-training opportunities.
- Support a collaborative and positive team environment.
Requirements
What you’ll need- Fluent in French and English (speaking, reading, writing).
- 1–2 years of experience in a car dealership environment, focused on Sales.
- Strong computer skills, including Microsoft Office Suite (Outlook, Word, Excel).
- Ability to quickly learn and adapt to new software tools.
- Ability to travel within Canada and the USA up to 2 weeks per month.
- Valid passport, or capacity to obtain one.
- Full, valid, unrestricted driver's licence.
- Excellent communication, presentation, and public speaking skills.
- PBS software experience is a strong asset.
- Experience facilitating in-person and virtual training sessions is a strong asset.
- Strong problem-solving and troubleshooting skills.
- Effective time management and organizational skills.
- Ability to multitask and prioritize.
- Outstanding documentation abilities.
- High school diploma.
Benefits
Comp & perks- Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
- Travel Opportunities – Travel to locations across Canada, the U.S., and the Caribbean.
- Comprehensive health benefits – Medical and dental coverage.
- Paid Time Off – Generous PTO.
- Inclusive culture – Collaborative, supportive team environment.
- Employee recognition – Regular appreciation programs and performance-based incentives.
- Up to $4,800 per year in product certification bonuses.
- Outstanding travel incentive bonuses.
- Additional performance incentives.
- Attractive referral bonuses.
- Staff discounts with partners such as GM and Dell.
- Competitive compensation package.
- Competitive annual base salary.