PBS Systems

Learning and Development

• Deliver expert training and support in English and French to new and existing customers on PBS Dealer Management Software
• Primarily conduct virtual training sessions to guide customers through the software implementation process
• Provide onsite training for new software installations in person
• Develop a thorough understanding of PBS software and related training processes
• Gain proficiency in data entry and key operational tasks
• Independently manage and deliver assigned training sessions within the primary silo
• Become an install resource without assistance
• Prioritize tasks independently and demonstrate accountability
• Handle assigned DTO Cornerstone tickets in a timely manner
• Navigate and demonstrate the PBS DMS system while providing excellent customer service
• Respond promptly to internal and external training requests
• Write tickets for issues and escalate them to corresponding teams
• Stay current with evolving process documentation
• Share knowledge across silos and contribute to team learning and development
• Expand product knowledge and participate in cross-training opportunities
• Support a collaborative and positive team environment
• Perform other assigned duties and responsibilities

Automotive Fixed Ops Specialist – Training and Implementation

• Deliver expert training and support to new and existing customers in the Accounting module of PBS Dealer Management Software
• Conduct primarily virtual training sessions in English and French to guide customers through software implementation
• Provide onsite training for new software installations
• Navigate and demonstrate the PBS DMS system while maintaining positive, solutions-focused customer relationships
• Independently manage and deliver assigned training sessions within the primary silo
• Become an independent installation resource
• Develop a thorough understanding of PBS software and related training processes
• Respond promptly to internal and external training requests
• Perform data entry and other key operational tasks
• Maintain current knowledge of evolving departmental process documentation
• Share knowledge across silos and contribute to team learning and development
• Expand product knowledge and participate in cross-training opportunities
• Support a collaborative and positive team environment
• Perform other assigned duties and responsibilities

Bilingual Automotive Accounting Specialist – Training and Implementation

• Deliver expert training and support to new and existing customers in the Sales module of PBS Dealer Management Software
• Conduct primarily virtual training sessions in English and French
• Guide customers through the software implementation process
• Provide onsite training for new software installations
• Navigate and demonstrate the PBS DMS system while delivering excellent customer service
• Independently manage and deliver assigned training sessions
• Become an independent installation resource
• Develop thorough knowledge of PBS software and training processes
• Respond promptly to internal and external training requests
• Perform data entry and related operational tasks
• Maintain current knowledge of evolving departmental process documentation
• Share knowledge across silos and contribute to team learning and development
• Expand product knowledge and participate in cross-training
• Support a collaborative and positive team environment
• Perform other assigned duties and responsibilities

Bilingual Automotive Sales Specialist – Training and Implementation

• Develop a thorough understanding of PBS software and related training processes
• Gain proficiency in data entry and key operational tasks
• Independently manage and deliver assigned training sessions within the primary silo
• Become an independent resource for software installations
• Prioritize tasks independently and demonstrate accountability
• Handle assigned DTO Cornerstone tickets in a timely manner
• Provide customer service by navigating and demonstrating the PBS Dealer Management System
• Maintain positive, solutions-focused customer relationships
• Respond promptly to internal and external training requests
• Document tickets and escalate issues to the appropriate teams
• Stay current with evolving process documentation
• Share knowledge across silos and contribute to team learning and development
• Expand product knowledge and participate in cross-training opportunities
• Support a collaborative and positive team environment
• Perform other assigned duties and responsibilities

• Deliver expert training and support to new and existing customers in the Sales module of PBS Dealer Management Software.
• Conduct primarily virtual training sessions in English and French.
• Guide customers through the software implementation process and ensure smooth transitions.
• Provide onsite training for new software installations.
• Navigate and demonstrate the PBS DMS system while maintaining positive, solutions-focused customer relationships.
• Independently manage and deliver assigned training sessions.
• Become an independent installation resource.
• Develop thorough knowledge of PBS software and training processes.
• Respond promptly to internal and external training requests.
• Perform data entry and other key operational tasks.
• Maintain current knowledge of evolving departmental process documentation.
• Share knowledge across silos and contribute to team learning and development.
• Expand product knowledge and participate in cross-training opportunities.
• Support a collaborative and positive team environment.

• Deliver expert training and support to new and existing customers using the Accounting module of PBS Dealer Management Software
• Conduct primarily virtual training sessions in English and French
• Guide customers through the software implementation process and ensure smooth transitions
• Provide onsite training for new software installations
• Navigate and demonstrate the PBS DMS system while maintaining positive, solutions-focused customer relationships
• Independently manage and deliver assigned training sessions within the primary accounting silo
• Become an independent installation resource
• Develop thorough knowledge of PBS software and training processes
• Respond promptly to internal and external training requests
• Perform data entry and other operational tasks
• Maintain awareness of evolving departmental process documentation
• Share knowledge across silos and contribute to team learning and development
• Expand product knowledge and participate in cross-training opportunities
• Support a collaborative and positive team environment
• Perform other assigned duties and responsibilities