Bilingual Automotive Sales Specialist – Training and Implementation

PBS Systems

. Deliver expert training and support to new and existing customers in the Sales module of PBS Dealer Management Software .

Posted 10/30/2026full-timeRemote • CanadaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering training and support for PBS Dealer Management Software, with a strong focus on customer relationship management and effective communication in both English and French. Possesses the ability to adapt quickly to new software tools and manage training sessions independently.

Highest-signal resume keywords

PBS Software ExperienceFluency In French And EnglishExperience Facilitating Training SessionsStrong Computer SkillsExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PBS Dealer Management SoftwareMicrosoft Office SuiteData EntrySoftware ImplementationTraining FacilitationProblem-SolvingTroubleshootingTime ManagementOrganizational SkillsDocumentation Abilities

Soft Skills

Customer Relationship ManagementPresentation SkillsPublic SpeakingMultitaskingCollaboration

Certifications & Qualifications

Valid PassportFull, Valid, Unrestricted Driver's License

Industry Keywords

Car Dealership EnvironmentSales ModuleTraining ProcessesVirtual TrainingOnsite Training

About the role

Key responsibilities & impact

Deliver expert training and support to new and existing customers in the Sales module of PBS Dealer Management Software
Conduct primarily virtual training sessions in English and French
Guide customers through the software implementation process and ensure smooth transitions
Provide onsite training for new software installations
Navigate and demonstrate the PBS DMS system while maintaining positive, solutions-focused customer relationships
Independently manage and deliver assigned training sessions
Become an independent installation resource
Develop a thorough understanding of PBS software and training processes
Respond promptly to internal and external training requests
Perform data entry and other key operational tasks
Maintain up-to-date knowledge of evolving process documentation
Share knowledge across silos and contribute to team learning and development
Expand product knowledge and participate in cross-training opportunities
Support a collaborative and positive team environment
Report to the Team Lead, DTO Sales

Requirements

What you’ll need

Fluent in French and English in speaking, reading, and writing
1–2 years of experience in a car dealership environment, focused on Sales
Strong computer skills
Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
Ability to quickly learn and adapt to new software tools
Ability to travel within Canada and the USA up to two weeks per month
Valid passport, or capacity to obtain one
Full, valid, unrestricted driver's license
Excellent communication, presentation, and public speaking skills
PBS software experience is a strong asset
Experience facilitating in-person and virtual training sessions is a strong asset
Strong problem-solving and troubleshooting skills
Effective time management and organizational skills
Ability to multitask and prioritize
Outstanding documentation abilities
High school diploma

Benefits

Comp & perks

Professional development, continuous training, industry certifications, and career advancement pathways
Travel opportunities across Canada, the United States, and the Caribbean
Comprehensive medical and dental coverage
Generous paid time off
Inclusive, collaborative, and supportive team environment
Employee recognition programs
Performance-based incentives
Competitive compensation package
Up to $4,800 per year in product certification bonuses
Outstanding travel incentive bonuses
Additional performance incentives
Referral bonuses
Staff discounts with partners such as GM and Dell