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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities, including proficiency in data entry, scheduling, and event planning, while maintaining confidentiality and providing high-level customer service in a higher education environment.
Highest-signal resume keywords
Administrative Support ExperienceHigh Level Computer ProficiencyStrong Planning And Organizational SkillsCritical Thinking SkillsStrong Written And Verbal Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryBudgetingReport CompilationMeeting SchedulingEvent Planning
Soft Skills
Customer ServiceCollaborationInterpersonal Communication
Tools & Technologies
Google WorkspaceMicrosoft 365SmartsheetVirtual Meeting Applications
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Higher EducationAdministrative ManagementProcess ImprovementConfidentiality
About the role
Key responsibilities & impact- Provide direct administrative support to the department’s senior leaders
- Provide broad administrative support to team members in support of department operations
- Support the Administrative Manager and Administrative Analyst, as well as all members of the Academic Leadership Team
- Handle work responsibilities for both Moultrie and Philadelphia PCOM Campuses
- Collect and compile information for strategic and academic planning, budgeting, and reporting
- Enter student data, course details, and other information accurately and timely into databases and systems
- Schedule and attend meetings; maintain confidentiality when handling sensitive matters
- Create meeting agendas and minutes
- Implement quality, service, and process improvement initiatives
- Manage all facets of department event planning, as applicable
- Perform other role-related duties as assigned or requested
Requirements
What you’ll need- Minimum two years’ experience in a similar administrative support role, preferably in a higher education setting
- High level of computer proficiency in word processing, Excel spreadsheets, presentations, email, and virtual meeting applications
- Experience with Google Workspace or Microsoft 365 platforms preferred
- Experience with Smartsheet preferred but not required
- High level customer service
- Strong planning and organizational skills
- Critical thinking skills
- Strong written, verbal, and interpersonal communication skills
- Strong collaboration skills
- High school diploma or GED required
- Ability to sit for prolonged periods, up to eight hours per day
- Ability to lift up to 25 lbs.
- Ability to view computer screen for extended periods, up to eight hours per day
- Manual dexterity and mobility to use personal computers and other office equipment
Benefits
Comp & perks- PCOM offers a total rewards package supporting employees' health, life, career, and retirement
