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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in hotel sales, including lead conversion, account development, and client relationship management. Proficient in utilizing CRM systems and sales tools to drive revenue growth across multiple properties.
Highest-signal resume keywords
Hotel Sales ExperienceLead Conversion SkillsAccount DevelopmentCRM AccuracyNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead GenerationProposal PreparationContract ManagementRevenue StrategySales Reporting
Soft Skills
Clear CommunicationExceptional OrganizationSelf-ManagementProactive Prospecting
Tools & Technologies
DelphiSalesforceCventMeetingBrokerKalibriZoomInfo
Industry Keywords
HospitalityMulti-Property SalesCorporate Negotiated BusinessCatering BusinessRFP Management
Tech Stack
Tools & technologiesDelphi
About the role
Key responsibilities & impact- Generate top-line revenue for assigned hotels
- Convert inbound electronic, email, and phone leads into confirmed business
- Qualify inquiries and match them to the appropriate hotel
- Prepare proposals and contracts and follow up on open inquiries
- Capture additional revenue from meeting space, food and beverage, and extended-stay opportunities
- Prospect and develop new group, corporate negotiated, and catering business
- Grow existing accounts and close business in hotel pipelines
- Manage key client relationships through virtual meetings, phone calls, and written communication
- Participate in RFP season, including submissions, rate negotiation, and account setup
- Support multiple hotels and provide coverage during sales vacancies, transitions, and new hotel openings
- Record leads, accounts, activities, bookings, group pickup, and loading accurately in sales, brand, and PMS systems
- Ensure complete handoffs from contract to hotel teams and partner with operations to service accounts
- Provide weekly recaps to the Director, Enterprise Strategic Growth, hotel GMs, and Area Regional or Area DOS
- Attend revenue strategy calls and scheduled weekly one-on-ones
Requirements
What you’ll need- Bachelor's degree in Hospitality, Business, or a related field preferred, or equivalent experience
- 2+ years of hotel sales experience, ideally as a Director of Sales or Sales Manager
- Proven record of both converting inbound leads and generating new business
- Multi-property or area sales experience preferred
- Multi-brand and multi-CRM experience preferred
- Knowledge of Delphi, Salesforce, Cvent, MeetingBroker, Kalibri, ZoomInfo, and brand sales tools preferred
- Ability to respond to all leads within 6 business hours
- Ability to travel as needed for hotel assignments, new openings, and client meetings
- Strong inbound lead conversion and speed to market skills
- Proactive prospecting and account development skills
- Exceptional organization across multiple hotels, brands, and systems
- CRM accuracy and attention to detail
- Clear, professional written and verbal communication
- Negotiation and closing skills
- Self-management and ability to work independently
Benefits
Comp & perks- Flexible work arrangement
- Travel as needed for hotel assignments, new openings, and client meetings
- Training on additional brands and systems