CSR – Takedown Associate

Peak Support

. Monitor eCommerce websites, social media platforms, and other online channels for unauthorized use of product images, trademarks, and brand assets .

Posted 9/18/2026contractRemote • PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in eCommerce and intellectual property protection, with a strong focus on monitoring online channels for infringements and managing takedown requests. Proficient in documentation and reporting, ensuring compliance with DMCA procedures and platform policies.

Highest-signal resume keywords

ECommerce ExperienceIntellectual Property ProtectionDMCA Procedures FamiliarityGoogle Sheets ProficiencyStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Intellectual Property LawsOnline EnforcementAdvanced Google Search TechniquesDocumentation SkillsCase Management

Soft Skills

Attention to DetailOrganizational SkillsAbility to Work IndependentlyTime Management

Tools & Technologies

Google DocsSocial Media PlatformsECommerce Platforms

Industry Keywords

Brand ProtectionUnauthorized SellersCounterfeit ProductsPlatform PoliciesTakedown Requests

About the role

Key responsibilities & impact

Monitor eCommerce websites, social media platforms, and other online channels for unauthorized use of product images, trademarks, and brand assets
Document intellectual property infringements using screenshots, URLs, and supporting evidence
Submit takedown requests according to platform policies and procedures, including DMCA-related processes when applicable
Collaborate with internal teams on complex infringement cases and repeat violations
Maintain accurate records of cases, actions, outcomes, and timelines
Provide regular reports and status updates on enforcement activities
Support brand protection initiatives by identifying unauthorized sellers and potential counterfeit products

Requirements

What you’ll need

Previous experience in eCommerce, intellectual property protection, online enforcement, or a related field
Familiarity with DMCA procedures and intellectual property laws
Excellent attention to detail and strong organizational skills
Strong written and verbal communication skills
Proficiency in Google Sheets and Google Docs
Knowledge of advanced Google search techniques
Ability to work independently and manage priorities effectively
Familiarity with major eCommerce and social media platforms, such as Amazon, eBay, and Instagram, and related platform policies
Must be legally authorized to work in the applicable location

Benefits

Comp & perks

Fully remote work-from-home arrangement
Flexible schedule (to be determined)
Opportunities for growth
Positive, encouraging, and performance-driven culture
Established organization with remote-team support processes
Company swag distribution
Work-from-Home PLUS model