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Appointment Setter – Outbound Sales, Lead Generation
Pear Tree.. Conduct outbound calls, emails, and other outreach activities to identify and engage prospective clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in outbound sales and lead generation, with a strong ability to engage decision-makers in the education sector. Proficient in maintaining CRM records and managing appointment schedules while achieving performance targets.
Highest-signal resume keywords
Outbound Sales ExperienceLead GenerationCRM Systems FamiliarityAppointment SettingResearch Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead GenerationAppointment SettingTelemarketingTelesalesBusiness DevelopmentSales EngagementPipeline ManagementProspect ResearchData EntryPerformance Tracking
Soft Skills
Professional Telephone SkillsRelationship BuildingTime ManagementPersistencePositive Attitude
Tools & Technologies
CRM SystemsLead Tracking ToolsSales Engagement Platforms
Industry Keywords
Education SectorChildcare ProvidersNurseriesSchoolsDecision-Makers
About the role
Key responsibilities & impact- Conduct outbound calls, emails, and other outreach activities to identify and engage prospective clients
- Reach out to schools, nurseries, childcare centers, and relevant education or childcare providers
- Research prospective organizations and identify key decision-makers
- Introduce company products or services, communicate their value proposition, and generate interest
- Build and maintain a pipeline of qualified prospects
- Schedule qualified appointments, calls, or meetings between prospects and the on-the-ground sales team
- Assess prospect suitability, interest, needs, and readiness before arranging appointments
- Gather prospect information and provide accurate handover notes
- Confirm appointments and follow up to minimize cancellations and no-shows
- Establish rapport and maintain relationships with prospective clients
- Follow up on outreach attempts and interested prospects
- Handle objections, questions, and information requests professionally
- Nurture leads and move prospects through the sales pipeline
- Maintain accurate CRM records of prospect interactions, outcomes, follow-ups, and appointments
- Track pipeline progress, categorize leads, and document handovers
- Provide regular updates on outreach activity, lead quality, appointment conversion rates, and pipeline performance
- Meet daily, weekly, and monthly targets for calls, engagement, qualified leads, and booked appointments
- Test and refine outreach messaging, call scripts, and follow-up approaches
- Share prospect feedback with sales and management teams
- Collaborate with the on-the-ground sales team on priorities, targeting, qualification, and appointment scheduling
Requirements
What you’ll need- Previous experience in appointment setting, outbound sales, telemarketing, lead generation, telesales, or business development is preferred
- Experience engaging business decision-makers through telephone-based outreach
- Experience targeting schools, nurseries, childcare providers, education organizations, or similar sectors is highly desirable
- Demonstrated ability to generate leads, book qualified appointments, and meet performance targets
- Familiarity with CRM systems, lead tracking tools, and sales engagement platforms
- Strong research skills and the ability to identify relevant organizations and decision-makers
- Good written and spoken English, with a clear, professional, and neutral accent that is easy for the target audience to understand
- Comfortable making a high volume of outbound calls and handling rejection professionally
- Ability to work independently, manage time effectively, and maintain consistent productivity
- Availability to work in alignment with the company's required business hours and target market time zone
- Confident, engaging, and professional telephone skills
- Reliable, disciplined, persistent, and committed to achieving daily and weekly objectives
- Ability to introduce services clearly, build rapport, ask relevant questions, and communicate value effectively
- Ability to develop trust and maintain positive relationships with prospective clients
- Comfortable handling rejection, overcoming objections, and maintaining a positive attitude
- Motivated by targets, measurable outcomes, and continuous improvement
- Ability to manage multiple prospects, follow-ups, and appointment schedules efficiently
- Ability to maintain accurate prospect information, CRM records, and appointment details
- Takes responsibility for building the pipeline and progressing prospects without constant supervision
- Ability to adjust outreach strategies and messaging based on prospect responses and market feedback
- Represents the company positively in every interaction and handles prospect information responsibly
Benefits
Comp & perks- Competitive salary based on experience and skill set
- 100% remote role — work from home anywhere in the Philippines
- Paid local holidays aligned with the UK business calendar
- Opportunities for training and professional growth
- Work directly with a supportive UK team — no agency middleman
- Long-term engagement with a stable and growing business