Pear Tree.

Assistant

• Manage incoming invoices via email
• Accurately record, organise, and maintain supplier invoices
• Process supplier payments and track outgoing transactions
• Ensure accuracy and timeliness of all payments
• Reconcile bank statements with internal financial records
• Identify, investigate, and resolve discrepancies
• Assist with inventory system updates and data entry
• Support basic stock tracking processes
• Use inventory management systems, email, and standard accounting tools

Accounts & Inventory Assistant – Automotive Parts

• Prepare, verify, and compile complete Form 2 (Vendor Statements) and statutory seller disclosure documentation
• Communicate directly with clients to request and verify personal details, property details, and transaction documentation
• Issue, coordinate, and process Anti-Money Laundering (AML) verification checks
• Order, purchase, and review land titles, council, and statutory search reports
• Compile comprehensive draft disclosure files and submit them for final internal verification and approval
• Coordinate with internal conveyancers and administrative staff to meet disclosure deadlines

Conveyancing Assistant, Form 2 & Seller Disclosures Specialist

Mortgage Broker

• Manage mortgage applications from initial enquiry and discovery through to formal approval and settlement support
• Take ownership of files throughout each stage
• Review client circumstances, supporting documentation and borrowing requirements
• Prepare and structure lending applications accurately and efficiently
• Maintain comprehensive file notes and compliant, up-to-date files
• Follow up outstanding documentation, lender requirements and application milestones
• Communicate clearly and consistently with clients throughout the lending journey
• Analyse lending scenarios and recommend practical solutions
• Research lender policy and determine appropriate lending strategies
• Work across complex borrower profiles, residential lending, refinancing, property investment, construction and renovation lending, self-employed borrowers and guarantor lending
• Identify servicing, policy and documentation issues early
• Liaise directly with Australian clients, lenders, BDMs and credit assessors
• Follow up applications and resolve lender queries
• Work closely with the Director as a trusted operational partner
• Improve workflows, templates, processes and scalable systems
• Maintain organisation across multiple active applications and priorities
• Identify bottlenecks and recommend solutions
• Support development of the offshore operations function and potentially mentor future team members

Senior Para-Broker – Australian Mortgage

Designer

• Prepare and update Traffic Management Plans in line with NZGTTM principles, RCA requirements, and project specifications
• Develop traffic management diagrams and supporting documentation
• Review project drawings, work methodologies, site information, and client requirements
• Develop practical, risk-based temporary traffic management solutions
• Prepare and coordinate Corridor Access Requests, permits, and related documentation
• Submit plans and applications to relevant Road Controlling Authorities
• Monitor approval progress and coordinate responses to RCA feedback, amendments, and requests for additional information
• Collaborate with Operations and STMS personnel to understand project requirements and provide planning support
• Liaise with clients, councils, RCAs, contractors, and other stakeholders
• Identify missing, unclear, or conflicting information and obtain clarification
• Update plans when project requirements, methodology, dates, or site conditions change
• Maintain records of plan versions, submissions, amendments, approvals, and supporting documents
• Ensure approved plans are clear, practical, and easy for onsite teams to interpret and implement
• Escalate complex, unusual, or high-risk planning matters when additional technical input is required
• Manage multiple plans, applications, revisions, and deadlines while maintaining accuracy
• Contribute to continuous improvement of planning processes, templates, and documentation

TMP Designer, TTM Planner

Customer Success Manager

• Respond to learner and admin queries by email and help desk
• Troubleshoot platform questions involving course setup, enrolments, SCORM uploads, reporting and integrations
• Identify recurring issues and suggest improvements to help content, processes or the product
• Run new-customer onboarding using the company's Time to Value process
• Conduct regular customer check-ins and understand customer goals and service usage
• Monitor usage and health signals in HubSpot and admin dashboards
• Flag at-risk accounts ahead of renewal, prepare renewal-support material and log churn reasons
• Help customers gain more value from the platform from onboarding through renewal
• Maintain accurate and up-to-date HubSpot CRM records
• Run tailored product demos for associations and not-for-profits
• Follow up with prospects, answer questions and keep deals moving
• Help write blog posts, customer newsletters and social media posts
• Create guides, case studies and how-to resources
• Share customer wins and stories demonstrating what associations can achieve with learning
• Report to the Head of Customer Success

Customer Success Specialist – SAAS

Digital Marketing

• Execute B2B digital acquisition campaigns engaging clinicians, nurses, procurement leads, and hospital decision-makers across Australia and New Zealand
• Convert online engagement into direct enquiries, hospital consultations, product collection requests, and tangible conversions
• Manage multi-channel social media content across LinkedIn, Meta (Facebook/Instagram), and TikTok where appropriate, using Planable for scheduling
• Build, target, optimize, and continuously test paid direct-response social campaigns, creative assets, copy, and audience segments
• Track advertising spend against business outcomes and adjust underperforming campaigns
• Translate complex clinical and sustainability concepts into social posts, newsletters, landing page copy, and creative briefs
• Tailor messaging to healthcare buyer personas including clinicians, nurse educators, procurement teams, and sustainability leads
• Maintain brand integrity and perform routine Webflow updates to copy, images, forms, and landing pages
• Manage external web contractors when advanced technical support is required
• Design, schedule, and execute newsletters, onboarding journeys, and nurture workflows via HubSpot
• Build automated multi-touch sequences, lists, and segments based on user roles, geographic locations, and lifecycle stages
• Maintain CRM data quality, remove duplicate or low-quality data, and enforce marketing preferences
• Monitor cross-channel performance metrics focused on commercially meaningful lead acquisition
• Prepare concise weekly delivery updates and monthly performance reviews covering channel ROI, campaign outcomes, and strategic next steps
• Maintain an organized marketing calendar for campaign cadences, recurring approvals, and key deliverables

Senior Digital Marketing Manager – AU/NZ Healthcare

Recruitment

• Manage recruitment assignments from briefing and sourcing through interviews, offer negotiation and placement
• Understand client businesses, role requirements and hiring priorities, and provide informed recruitment advice
• Proactively headhunt candidates using LinkedIn Recruiter, direct outreach, referrals and specialist networks
• Build and maintain talent pipelines across areas of expertise
• Assess candidates’ experience, technical capabilities, motivations and suitability
• Present well-qualified shortlists with clear, accurate candidate summaries
• Manage candidate relationships throughout the recruitment process
• Coordinate interviews, gather feedback and keep processes moving
• Manage the recruitment desk, prioritise assignments and maintain accurate CRM records
• Identify opportunities to deepen client relationships and secure repeat business
• Work with the wider team across Australian and US recruitment assignments

Recruitment Resourcer / Candidate Specialist – Fashion, Retail, Ecomm

Customer Support

• Perform regular bank reconciliations across all three business entities
• Manage invoicing, accounts receivable, accounts payable, and statement reconciliations
• Process payroll accurately, efficiently, and on time
• Prepare and lodge Business Activity Statements (BAS) in compliance with Australian tax standards
• Manage inventory builds, cost of goods tracking, and inventory-related invoicing for manufacturing and wholesale operations
• Manage incoming emails and direct customer communications as the scope expands
• Provide general back-end administrative support across all three business entities
• Partner with the business owner to shape and expand administrative processes

Bookkeeper, Admin Support Specialist

• Prepare and complete loan application information in GEM
• Submit applications through Apply Online
• Manage loan files from submission through settlement
• Follow up with clients for outstanding documents and information
• Provide friendly and proactive client updates throughout the loan process
• Liaise with lenders to keep applications progressing
• Review files for missing information or potential delays
• Maintain accurate notes, tasks, and status updates in JAM / Sales Trek
• Keep the broker updated on application progress
• Escalate complex lending scenarios or compliance matters when required

Loan Processor, Client Support Specialist

Estimator

• Analyze architectural drawings and structural plans to produce precise timber and hardware material take-offs
• Calculate required material quantities and prepare accurate preliminary estimates for internal review
• Utilize estimating tools and foundational MiTek/Pryda features to build complete component schedules
• Progress under Team Leader guidance to prepare accurate production and layout drawings using MiTek/Pryda software
• Balance day-to-day estimating and detailing tasks to meet established project deadlines
• Liaise in English with internal team members, the Team Leader, and factory/production departments to clarify design and material requirements
• Maintain meticulous digital records, software data, and required administrative or safety documentation
• Report directly to the Pre-Cut Manager / Team Leader

Estimator – Detailer

• Maintain and update the Shopify store, including products, collections, pages, navigation and theme settings.
• Create and update product listings with accurate descriptions, variants, pricing, images and sizing information.
• Manage Shopify apps and integrations and troubleshoot issues.
• Monitor broken links, display issues, checkout problems and outdated content.
• Set up discount codes, promotions and seasonal campaigns.
• Review store performance and improve conversion rates, average order value and cart abandonment.
• Identify customer journey drop-off points and recommend improvements.
• Improve product pages, landing pages and calls to action.
• Plan and run A/B tests and optimise site speed, mobile experience and checkout flow.
• Support email and SMS flows and report results.
• Plan, build and manage paid campaigns across Meta/Facebook, Instagram and TikTok.
• Set up audiences, retargeting, lookalike audiences and conversion tracking.
• Monitor campaign performance and adjust budgets, creative and targeting to improve return on ad spend.
• Maintain a content calendar and create short-form video, graphics, product demonstrations and customer stories.
• Edit video and imagery using Canva, CapCut or comparable tools.
• Write platform-appropriate captions and ad copy and respond to comments and messages.
• Maintain and troubleshoot the Shopify-to-ERP integration, including order, customer, product and payment synchronisation.
• Resolve failed syncs, duplicate orders and data mismatches.
• Coordinate with fulfilment and courier partners on dispatch, tracking and delivery issues.
• Manage returns, refunds and exchanges under company policies, including the 30-day money-back guarantee.
• Maintain accurate inventory, SKUs, variants, product availability, pre-orders and backorders.
• Monitor stock, support reorder planning and reconcile discrepancies.
• Respond to customer enquiries via email, live chat and social media.
• Resolve order issues, delivery delays and product concerns and maintain FAQs and templates.
• Prepare reports on sales, advertising, conversion rates, stock and customer service trends.
• Document workflows, checklists and standard operating procedures.
• Identify errors, bottlenecks and automation or process-improvement opportunities.

E-commerce, Digital Marketing Specialist

Accountant

• Prepare individual tax returns from start to finish, including income and expense analysis, rental property schedules, capital gains tax calculations, sole trader schedules, and client query lists
• Prepare Business Activity Statements (BAS) / IAS
• Prepare financial statements and income tax returns in Xero for sole traders, companies, and trusts
• Use ATO Online Services for Agents (ATO Portal) to download reports
• Maintain and review fixed asset registers, including effective life assessments
• Maintain accurate bookkeeping records for a limited number of clients
• Process payroll and related compliance where required
• Assist with ABN, TFN, and GST registrations
• Prepare ASIC annual review documentation
• Lodge ASIC changes involving shareholders, addresses, and company names
• Set up new clients in Xero Practice Manager (XPM) and document systems
• Assist with structure establishment paperwork for companies, trusts, and super funds
• Maintain up-to-date procedural documentation
• Identify efficiency improvements and value-add opportunities
• Support ad-hoc tax and business projects
• Undertake additional duties as required

Accountant – AU Tax & Business Services

Administration

• Prepare, review, issue, and manage trade subcontracts and purchase orders in line with project scope and budget allocations
• Assess, process, and reconcile monthly subcontractor progress claims
• Prepare head contract claims under applicable Australian Security of Payment Acts
• Monitor, log, and evaluate variation requests, extensions of time, and commercial notices
• Ensure compliance with head contract terms
• Track project budgets and update monthly cost forecasts
• Maintain variation registers
• Assist with financial reporting and cash flow management
• Verify subcontractor insurances, licenses, site compliance documentation, and safety standards before site mobilization and payment approvals
• Liaise between site project teams, estimators, subcontractors, and suppliers
• Minimize financial friction and resolve potential disputes early

Contract Administrator – Civil Construction

• Prepare detailed estimates, quotes and tenders using Buildxact or similar estimating software
• Complete material, labour and trade take-offs
• Review architectural plans, sketches, specifications and scopes of work
• Build accurate project costings using existing templates, supplier pricing and historical information
• Update estimates following changes to plans, selections or project scope
• Assist with maintaining pricing databases, estimating templates and supplier information
• Identify missing information, inconsistencies or potential cost issues before quotes are finalized
• Support the Director with day-to-day construction administration
• Prepare and maintain project documentation and records
• Assist with purchase orders and ordering materials for active projects
• Coordinate supplier information, pricing and documentation
• Track project requirements and ensure administrative items are followed through
• Maintain organized digital project files and documentation
• Assist with variations and changes throughout the project lifecycle where required
• Progressively take ownership of the estimating and administration workload to increase quoting capacity and support the Director's focus on site operations, client relationships and strategic business growth

Estimator – Contract Administrator

Executive Assistant

• Create and maintain engineering-gate processes, protocols, checklists and checkpoints
• Consolidate information from multiple platforms, software tools and file systems into structured project records
• Develop project documentation, customer updates, internal reports, approval packs and sign-off records
• Capture meeting decisions and actions, assign owners and deadlines, follow up, and escalate overdue or incomplete commitments
• Coordinate Sales-to-Engineering handovers and communication among Sales, Engineering, Workshop and management
• Support project management by confirming scope, gathering requirements, maintaining assumptions and decision records, tracking changes, monitoring progress and keeping Gantt charts current
• Maintain a portfolio view of engineering work and produce workload and capacity reports
• Provide flexible support across departments while protecting project controls and critical deadlines
• Report closely to the Sales Manager and Engineering Manager
• Request missing information, confirm owners and due dates, challenge process gaps, escalate overdue actions and hold gates when evidence or approval is incomplete