Business Development and Client Engagement Manager

Pear Tree.

. Conduct outbound prospecting to identify and secure referral streams across Perth and Western Australia .

Posted 11/4/2026full-timeMetro Manila • PhilippinesJuniorMid-Level💰 ₱80,000 - ₱100,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B business development and client acquisition within the NDIS framework, with a strong focus on relationship building and pipeline management. Proficient in navigating participant matching workflows and maintaining compliance with relevant checks and regulations.

Highest-signal resume keywords

B2B Business DevelopmentNational Disability Insurance Scheme (NDIS)Supported Independent Living (SIL)Participant Matching WorkflowsInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client AcquisitionService Proposal DraftingLead QualificationData Integrity ManagementPerformance Review Production

Soft Skills

ProactiveSelf-MotivatedInterpersonal CommunicationPresentation SkillsConsultative Approach

Tools & Technologies

CRM Software

Certifications & Qualifications

NDIS Worker Screening CheckNational Police ClearanceWorking with Children Check (WWCC)

Industry Keywords

Human ServicesHealthcareCommunity OrganisationMental Health NetworksReferral Streams

About the role

Key responsibilities & impact

Conduct outbound prospecting to identify and secure referral streams across Perth and Western Australia
Build and nurture relationships with Support Coordinators, Psychosocial Recovery Coaches, hospital discharge teams, allied health professionals, mental health networks, and justice-transition services
Coordinate and attend field visits and partner meetings to pitch service offerings and establish intake pipelines
Respond to participant enquiries within 2 business hours and drive lead qualification
Organise participant intake meetings, service suitability assessments, and accommodation inspections
Collaborate with the Operations Manager to verify service capacity, staffing logistics, and participant matching before finalising agreements
Draft service proposals, quotations, and service agreements and drive follow-ups to achieve execution
Market available Supported Independent Living (SIL) vacancies
Coordinate property viewings, engage families and decision-makers, and support participant compatibility matching
Identify emerging service demands to advise on future property and service expansions
Maintain daily CRM data integrity, including contacts, meeting outcomes, lead stages, and next actions
Deliver weekly pipeline updates, conversion analysis, and field-activity schedules every Monday by 10:00 AM
Produce monthly performance reviews covering channel effectiveness, onboarding numbers, SIL occupancy, and revenue growth
Report directly to leadership and collaborate closely with the Operations Manager

Requirements

What you’ll need

Minimum of 2 years of professional B2B business development, sales, or client acquisition experience within Australia
Sound working knowledge of the National Disability Insurance Scheme (NDIS), SIL funding mechanisms, and the broader WA human services/health landscape
Valid (or ability to immediately obtain) NDIS Worker Screening Check, National Police Clearance, and Working with Children Check (WWCC)
Proven track record in a similar growth role within an NDIS registered provider, healthcare provider, or community organisation in Western Australia (preferred)
An established network of active contacts among Perth-based Support Coordinators, LACs, hospital social workers, and community mental health organisations (preferred)
Experience navigating complex participant matching and intake workflows within Supported Independent Living (SIL) settings (preferred)
Highly proactive and self-motivated, with the grit to initiate cold outreach, build pipelines from scratch, and turn conversations into committed placements
Exceptional interpersonal communication and presentation skills
Clear focus on activity metrics and KPIs, pipeline velocity, follow-up cadence, and conversion outcomes
Consultative, compliant approach balancing commercial targets with participant safety, operational capacity, and person-centred care principles

Benefits

Comp & perks

AU working hours and holidays