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Pear Tree.

E-commerce, Digital Marketing Specialist

Pear Tree.

. Maintain and update the Shopify store, including products, collections, pages, navigation and theme settings.

Posted 9/29/2026part-timeRemote • PhilippinesMid-LevelSenior💰 ₱50,000 - ₱70,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in maintaining and optimizing Shopify stores, managing e-commerce operations, and executing effective digital marketing strategies. Proficient in conversion rate optimization, A/B testing, and utilizing analytics to enhance customer engagement and sales performance.

Highest-signal resume keywords
Shopify Store ManagementPaid Social CampaignsConversion Rate OptimizationE-commerce AnalyticsEmail and SMS Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
ShopifyA/B TestingE-commerce AnalyticsInventory ManagementOrder ProcessingTroubleshootingContent CreationData SynchronizationCampaign Performance MonitoringCustomer Service
Soft Skills
Attention to DetailTime ManagementIndependent WorkCommunication SkillsProblem Solving
Tools & Technologies
KlaviyoCanvaCapCutMeta AdsTikTok AdsOdooERP Systems
Industry Keywords
E-commerceDigital MarketingHealth and WellnessBeautyFitnessPet Products

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Maintain and update the Shopify store, including products, collections, pages, navigation and theme settings.
  • Create and update product listings with accurate descriptions, variants, pricing, images and sizing information.
  • Manage Shopify apps and integrations and troubleshoot issues.
  • Monitor broken links, display issues, checkout problems and outdated content.
  • Set up discount codes, promotions and seasonal campaigns.
  • Review store performance and improve conversion rates, average order value and cart abandonment.
  • Identify customer journey drop-off points and recommend improvements.
  • Improve product pages, landing pages and calls to action.
  • Plan and run A/B tests and optimise site speed, mobile experience and checkout flow.
  • Support email and SMS flows and report results.
  • Plan, build and manage paid campaigns across Meta/Facebook, Instagram and TikTok.
  • Set up audiences, retargeting, lookalike audiences and conversion tracking.
  • Monitor campaign performance and adjust budgets, creative and targeting to improve return on ad spend.
  • Maintain a content calendar and create short-form video, graphics, product demonstrations and customer stories.
  • Edit video and imagery using Canva, CapCut or comparable tools.
  • Write platform-appropriate captions and ad copy and respond to comments and messages.
  • Maintain and troubleshoot the Shopify-to-ERP integration, including order, customer, product and payment synchronisation.
  • Resolve failed syncs, duplicate orders and data mismatches.
  • Coordinate with fulfilment and courier partners on dispatch, tracking and delivery issues.
  • Manage returns, refunds and exchanges under company policies, including the 30-day money-back guarantee.
  • Maintain accurate inventory, SKUs, variants, product availability, pre-orders and backorders.
  • Monitor stock, support reorder planning and reconcile discrepancies.
  • Respond to customer enquiries via email, live chat and social media.
  • Resolve order issues, delivery delays and product concerns and maintain FAQs and templates.
  • Prepare reports on sales, advertising, conversion rates, stock and customer service trends.
  • Document workflows, checklists and standard operating procedures.
  • Identify errors, bottlenecks and automation or process-improvement opportunities.

Requirements

What you’ll need
  • At least 3–4 years of experience in e-commerce, digital marketing or online store operations.
  • Proven hands-on experience maintaining and optimising Shopify stores.
  • Demonstrated experience running profitable paid social campaigns on Meta and/or TikTok.
  • Ability to create engaging social media content, including short-form video.
  • Practical understanding of conversion rate optimisation, A/B testing and e-commerce analytics.
  • Experience with backend order processing, fulfilment and inventory management.
  • Experience with ERP or inventory system integrated with Shopify.
  • Strong troubleshooting skills when integrations, syncs or store features stop working.
  • Excellent written and spoken English, with the ability to write clear, customer-ready content and replies.
  • Strong attention to detail, particularly with product data, stock levels and order accuracy.
  • Ability to manage priorities across marketing, operations and customer service.
  • Ability to work independently and take ownership of outcomes.
  • Reliable internet connection and a professional home-office environment.
  • Availability to work 25–30 hours per week during New Zealand business hours, moving to full-time within approximately 3 months.
  • Direct experience with Shopify and Odoo integrations.
  • Experience in the health, wellness, beauty, fitness or pet products industries.
  • Experience marketing to multiple customer groups, including consumers, pet owners and equestrian audiences.
  • Experience with Klaviyo email and SMS automation.
  • Experience with advertising standards for health and wellness products.
  • Previous experience working remotely for a New Zealand or Australian e-commerce business.

Benefits

Comp & perks
  • Initially part-time at 25–30 hours per week, with the expectation of moving to a full-time position within approximately 3 months
  • Holidays: TBC – Client Discretion
  • Remote work
  • Professional home-office environment