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Operations Manager, Trade Accounts
Pear Tree.. Build, refine, and manage landed cost models, gross margin tracking, and automated trade pricing frameworks incorporating freight, duty, insurance, customs, and 3PL costs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex pricing models, optimizing operational workflows, and maintaining supplier relationships within the furniture and homewares sectors. Proficient in overseeing logistics operations and providing detailed sales metrics to executive leadership.
Highest-signal resume keywords
Landed Cost Model ManagementGross Margin AnalysisContainer Import LogisticsXero Accounting SoftwareInventory Management Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pricing Model DevelopmentGross Margin CalculationOrder AdministrationCustom QuotingStock Replenishment Optimization
Soft Skills
Attention to DetailWritten CommunicationVerbal CommunicationSupplier Relationship ManagementIndependent Workflow Management
Tools & Technologies
Xero Accounting SoftwareInventory Management ToolsCRM SoftwareTrade E-Commerce Portals
Industry Keywords
Furniture SectorHomewares SectorInterior DesignWholesale Trade3PL Warehouse Operations
About the role
Key responsibilities & impact- Build, refine, and manage landed cost models, gross margin tracking, and automated trade pricing frameworks incorporating freight, duty, insurance, customs, and 3PL costs
- Maintain accurate product details, custom upholstery options, and tiered pricing structures on the B2B web platform
- Oversee end-to-end shipping operations, container tracking, and ETA schedules
- Manage the primary 3PL partnership across receiving, warehousing, dispatch, and nationwide freight
- Optimize stock replenishment and operating costs
- Coordinate purchase orders with overseas manufacturing partners, tracking production schedules, deposits, invoices, and shipment commitments
- Manage supplier communication regarding custom specifications, quality control, and product adjustments
- Drive the entire trade account lifecycle from initial inquiry and custom quoting to order processing, invoicing, fulfillment, and post-delivery support
- Serve as the primary operational contact for trade clients and interior designers regarding stock availability, order updates, and delivery resolution
- Establish and document scalable operational workflows
- Provide executive leadership with visibility into sales metrics, gross margins, stock levels, open orders, and operating expenses
Requirements
What you’ll need- Proven ability to build, manage, and analyze complex pricing models, landed cost spreadsheets, gross margin calculations, and commercial discount structures
- High level of attention to detail across inventory records, customer accounts, and order administration
- Excellent written and verbal English communication skills
- Confidence conducting business across international suppliers, logistics providers, and corporate clients
- Demonstrated ability to manage multiple operational workflows independently during New Zealand business hours
- Experience using Xero accounting software (preferred)
- Direct background in the furniture, homewares, interior design, or wholesale trade sectors (preferred)
- Hands-on experience in container import logistics, international freight forwarding, and 3PL warehouse operations (preferred)
- Prior exposure to inventory management tools, CRM software, purchase order workflows, or trade e-commerce portals (preferred)
Benefits
Comp & perks- 100% remote work
- Independent Contractor Agreement