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Recruitment Administrator
Pear Tree.. Build, update, and maintain complex multi-site shift rosters and master schedules aligned with client demand forecasts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex shift rosters and master schedules while ensuring compliance with AU Fair Work standards and labor-hire regulations. Proficient in utilizing advanced Microsoft Excel functions and workforce management platforms to maintain accurate operational records and respond effectively to scheduling emergencies.
Highest-signal resume keywords
Microsoft Excel ProficiencyWorkforce Management PlatformsLabor-Hire ComplianceHigh-Volume Recruitment ExperienceCross-Cultural Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Shift Roster ManagementMaster Schedule CoordinationData ValidationPivot ReportingDocumentation VerificationScheduling Crisis ManagementOperational Record MaintenanceClient CommunicationRecruitment Database PlatformsAttention to Detail
Soft Skills
Emotional IntelligenceProactive MindsetSelf-DisciplineAccountabilityCalm Under Pressure
Tools & Technologies
Automated Rostering ToolsApplicant Tracking SystemsMicrosoft OfficeExcel WorkbooksTracking Systems
Industry Keywords
Labor-Hire AgencyHigh-Volume RecruitmentBlue-Collar AccountsAviation Labor-HireLogistics Labor-HireRetail Labor-HireHospitality Labor-HireAU Fair Work StandardsEnterprise Award InterpretationsMandatory Labor-Hire Compliance
About the role
Key responsibilities & impact- Build, update, and maintain complex multi-site shift rosters and master schedules aligned with client demand forecasts
- Respond to shift cancellations, unexpected absences, and urgent replenishment requests by mobilizing backfills
- Communicate by phone and email with client hiring contacts, site managers, and a culturally diverse frontline workforce
- Coordinate full-cycle documentation for placements, verifying right-to-work status, industry licenses, medical clearances, and mandatory site inductions
- Maintain structured tracking systems, roster databases, and master Excel workbooks with accurate personnel and operational records
- Remain accessible during designated operational windows to troubleshoot scheduling emergencies, client escalations, and schedule adjustments
- Report to recruitment delivery leadership and support AU/NZ client accounts
Requirements
What you’ll need- Prior administrative, coordination, or operational experience within a labor-hire agency, high-volume recruitment firm, or dynamic workforce solutions environment
- Intermediate to advanced proficiency in Microsoft Office, particularly MS Excel (lookups, formulas, data validation, pivot reporting) and recruitment/scheduling database platforms
- Exceptional verbal and written English communication skills
- Proven track record of managing competing priorities, high inbound call volumes, and real-time scheduling crises
- Willingness to work rotational shifts aligned with AU operating hours and public holidays, including standby availability for urgent coverage needs
- Dependable, distraction-free home office setup with high-speed, stable internet and backup power solutions
- Direct experience handling blue-collar, aviation, logistics, retail, or hospitality labor-hire accounts across Australia and New Zealand (preferred)
- Familiarity with AU Fair Work standards, enterprise award interpretations, and mandatory labor-hire compliance workflows (preferred)
- Hands-on experience with modern workforce management platforms, automated rostering tools, or specialized agency applicant tracking systems (ATS) (preferred)
- Calm, proactive mindset under pressure
- Rigorous attention to detail
- Self-discipline and accountability in an independent remote contractor structure
- Strong cross-cultural emotional intelligence
Benefits
Comp & perks- Full-Time Remote working arrangement
- Rotational AU working hours and holidays
- Independent contractor structure
- Backup power solutions suitable for independent contractor engagements