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Sales Support, Interior Design
Pear Tree.. Monitor and manage new hdesign enquiries and referrals received from Hamptons .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales support and administrative capabilities, with proficiency in managing client enquiries, maintaining CRM records, and preparing quotations. Exhibits excellent communication skills, both written and verbal, while effectively coordinating between sales and design teams.
Highest-signal resume keywords
Sales Support ExperienceCRM ManagementLead GenerationQuotation PreparationClient Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales AdministrationLead GenerationQuotation PreparationClient Enquiry ManagementAdministrative Task Management
Soft Skills
Excellent Attention to DetailProactive OwnershipConfident CommunicationPersistence in Follow-UpsCollaboration
Tools & Technologies
CRM SoftwareMonday.comProject Management Software
Industry Keywords
Property SectorEstate AgencyInterior DesignConstructionProfessional Services
About the role
Key responsibilities & impact- Monitor and manage new hdesign enquiries and referrals received from Hamptons
- Respond promptly to new leads by email and telephone using agreed processes and templates
- Contact prospective clients to introduce hdesign services and establish initial requirements
- Follow up with existing opportunities to maintain momentum and establish next steps
- Schedule calls, consultations and meetings for the hdesign Account Manager
- Work through weekly property sales and exchange lead lists using outbound calls and emails
- Support communication with Hamptons Sales, Lettings and Property Management teams to encourage referrals
- Identify opportunities requiring escalation to the Account Manager
- Maintain accurate and up-to-date CRM records
- Log enquiries, communications, notes, requirements and next actions
- Update pipeline stages and support weekly pipeline reviews
- Gather information for quotations and proposals
- Prepare and issue standard quotations following training and onboarding
- Follow up issued quotations and record client feedback
- Coordinate information between Sales, Design and Projects
- Support preparation of sales documents, presentations and client information
- Assist with administrative tasks progressing opportunities from enquiry through instruction
- Support the hdesign Account Manager with account administration and communication
- Maintain engagement with branches and key contacts
- Coordinate follow-ups and actions from meetings and calls
- Maintain organised account activity records and outstanding actions
- Provide general sales and administrative support
Requirements
What you’ll need- Previous experience in sales support, sales administration, customer service, lead generation, telesales, account support or a similar role within the property sector
- Confident communicating professionally with clients by telephone and email
- Experience managing enquiries, follow-ups and administrative tasks across multiple clients or opportunities
- Experience using a CRM or similar system to maintain client and sales records
- Strong written English and professional email communication
- Desirable: Experience supporting a UK-based sales or account management team
- Desirable: Experience within property, estate agency, interior design, construction or professional services
- Desirable: Experience undertaking outbound client calls or lead generation
- Desirable: Experience preparing quotations or proposals
- Desirable: Experience using monday.com or similar CRM/project management software
- Desirable: Experience working with premium or high-value services
- Highly organised with excellent attention to detail
- Proactive and comfortable taking ownership of recurring tasks
- Confident and personable on the telephone
- Professional and articulate in written communication
- Persistent with follow-ups while maintaining a positive client experience
- Able to manage a high volume of enquiries and prioritise effectively
- Comfortable following defined sales processes, scripts and procedures
- Reliable with strong follow-through and accountability
- Confident learning new systems and processes
- Commercially aware and able to recognise when an opportunity should be escalated
- Collaborative and comfortable working as part of a remote team
Benefits
Comp & perks- Full-time, Monday to Friday, 9am to 6pm UK time
- Remote work arrangement