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Senior Executive Assistant – AI & Business Operations
Pear Tree.. Take complete ownership of executive inboxes, reviewing, prioritizing, and actioning emails .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced organizational and communication skills essential for managing executive inboxes, calendars, and travel logistics while leveraging AI tools for efficiency. Proven ability to maintain confidentiality and discretion in a fast-paced, client-focused environment.
Highest-signal resume keywords
Executive Support ExperienceAI Tools ProficiencyCalendar ManagementClient Relationship ManagementEvent Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Email ManagementTravel LogisticsCRM SoftwareProject ManagementAI Automation ToolsContent CreationData OrganizationCommunication TrackingSchedulingResearch
Soft Skills
Attention to DetailSelf-DirectionOutgoing PersonalityProactive MindsetPositive Energy
Tools & Technologies
Claude AIChatGPTMonday.comCanvaPresentation Software
Industry Keywords
Creative AgencyFilm ProductionAdvertisingMediaMarketing
About the role
Key responsibilities & impact- Take complete ownership of executive inboxes, reviewing, prioritizing, and actioning emails
- Draft professional responses using the company’s tone of voice, independently or with Claude AI
- Identify urgent matters, escalate critical communications, and follow up on outstanding items
- Manage executive calendars, schedule meetings, coordinate appointments, and prepare leadership for commitments
- Serve as a point of contact when executives are travelling, on set, or unavailable
- Use Claude and the company’s AI-powered operating systems to support daily operations
- Leverage the AI knowledge base to prepare communications, retrieve information, and automate repetitive tasks
- Stay informed about emerging AI tools and propose workflow improvements
- Maintain accuracy, confidentiality, and sound judgment with AI-generated outputs
- Research, coordinate, and book domestic and international travel, including flights, accommodation, and itineraries
- Organize crew outings, team events, client lunches, agency meetings, and relationship-building functions
- Liaise with venues, suppliers, and service providers while managing changing schedules
- Maintain communication and conduct outreach check-ins with clients, advertising agencies, and key business contacts
- Support business development through follow-ups, introductions, and relationship nurturing
- Track conversations, opportunities, and follow-up actions in monday.com
- Maintain accurate contact records, communication logs, and activity tracking in monday.com
- Organize administrative information, documents, and records
- Provide meeting preparation, research, and general business coordination
- Link leadership with internal teams, production, creative, and operational staff
- Ensure important messages reach stakeholders promptly when leadership is on location or travelling
- Identify and resolve scheduling or communication bottlenecks
Requirements
What you’ll need- Proven background as an Executive Assistant, Senior Virtual Assistant, Personal Assistant, or similar business support role
- Advanced experience managing high-volume executive inboxes, calendars, complex travel logistics, and client communications
- Strong familiarity with AI tools, specifically Claude, ChatGPT, or comparable platforms
- Comfort operating within an established AI-driven environment
- Hands-on experience using CRM or project management platforms, ideally monday.com
- Exceptional written and spoken English
- Ability to communicate naturally and professionally with New Zealand clients and stakeholders
- Full availability to work full-time during New Zealand business hours and holidays
- High level of discretion
- Strong organizational skills, self-direction, and acute attention to detail
- Previous experience directly supporting founders, directors, or senior executives preferred
- Prior experience working with New Zealand or Australian businesses preferred
- Background within a creative agency, film production, advertising, media, or marketing environment preferred
- Familiarity with client relationship management, business development support, or outbound outreach preferred
- Exposure to AI automation tools, workflow design, or productivity software preferred
- Design or content skills using tools such as Canva or presentation software preferred
- Experience organizing corporate events, client functions, or team activities preferred
- Fun, vibrant, and engaging presence with positive energy
- Outgoing personality comfortable speaking up, asking questions, following up with stakeholders, and bringing fresh ideas
- Forward-thinking, resourceful, and proactive mindset
- Genuine interest in AI, automation, and modern technologies
- Absolute reliability, adaptability, and ability to navigate unpredictable schedules
- Strong understanding of the business impact of relationship management, timely follow-ups, and brand representation
Benefits
Comp & perks- Full-time independent contractor arrangement
- Remote work
- New Zealand business hours and holidays (9am to 5pm)