Associate Account Manager

Pearl Meyer

. Manage assigned client accounts from onboarding through survey completion and reporting .

Posted 9/21/2026full-timeRemote • Massachusetts • United StatesJuniorMid-Level💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client account management, focusing on survey processes, data accuracy, and relationship-building. Proficient in analyzing survey results and communicating insights effectively to clients.

Highest-signal resume keywords

Client Service SkillsData AnalysisAttention to DetailRelationship ManagementSurvey Methodologies

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data ValidationSurvey AnalysisCompensation Survey PracticesQuality ControlDatabase Management

Soft Skills

Problem-SolvingOrganizational SkillsWritten CommunicationVerbal CommunicationTeam Collaboration

Tools & Technologies

Survey TechnologyData-Intensive Systems

Industry Keywords

CompensationBenefitsHuman ResourcesSurvey Research

About the role

Key responsibilities & impact

Manage assigned client accounts from onboarding through survey completion and reporting
Serve as primary point of contact for questions about survey participation, data, reports, and deliverables
Build trusted client relationships through responsive, thoughtful, and accurate service
Maintain complete and current client records and databases
Partner with Survey Project Managers throughout data collection, validation, analysis, peer review, and report publication
Review client-submitted information for accuracy, consistency, and completeness
Monitor deadlines and follow up with clients
Support ad hoc surveys, special projects, and team initiatives
Use survey technology and internal systems to administer compensation and benefits surveys
Analyze survey results and help clients understand reports
Identify data issues, investigate discrepancies, and support quality-control efforts
Develop expertise in compensation survey practices, methodologies, and market data
Prepare client communications about survey launches, deadlines, reports, new offerings, and product updates
Translate detailed survey information into clear, practical client guidance
Coordinate with internal colleagues to ensure consistent and accurate client information

Requirements

What you’ll need

Strong client service and relationship-management skills
Excellent attention to detail and commitment to data accuracy
Strong analytical, organizational, and problem-solving abilities
Clear and professional written and verbal communication skills
Ability to manage multiple priorities and deadlines in a collaborative environment
Comfort learning new technology and working with data-intensive systems
Interest in or previous exposure to compensation, benefits, human resources, or survey research
Proactive, curious, and team-oriented approach

Benefits

Comp & perks

Medical and prescription coverage
Dental coverage
Vision coverage
Health Savings Account
Health Care and Dependent Care Flexible Spending Accounts
Commuter benefits
Life and AD&D insurance
Group accident and critical illness coverage
Legal and identity theft protection
Wellbeing programs
Work/life resources, including an Employee Assistance Program
Paid holidays
Annual paid time off
Applicable state and local paid leave
Short- and long-term disability
Bereavement leave
Parental and adoption leave
Other applicable leaves
401(k) savings plan
Annual short-term incentive bonus
Collaborative environment
Professional growth opportunities