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Associate, Administrative Support
Pearson VUE. Provide day-to-day administrative support to the Non-IT Development Operations Manager .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and organizational skills, with proficiency in Microsoft Excel and Microsoft Office applications. Capable of managing multiple priorities while providing accurate and timely information to stakeholders.
Highest-signal resume keywords
Microsoft Excel ProficiencyMI Reporting ExperienceDatabase ManagementStrong Communication SkillsAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ManagementReporting ToolsUser AdministrationProject SupportSQLPower BITableau
Soft Skills
Attention to DetailCustomer Service SkillsProblem-SolvingOrganizational SkillsProactive Learning
Tools & Technologies
Microsoft Office ApplicationsSpreadsheetsBusiness Systems
Industry Keywords
Operational ToolsProcess DocumentationContinuous ImprovementStakeholder CommunicationRemote Work
Tech Stack
Tools & technologiesSQLTableau
About the role
Key responsibilities & impact- Provide day-to-day administrative support to the Non-IT Development Operations Manager
- Create, maintain and update records in business systems and databases
- Manage user set-up, access requests and permission changes across supported tools
- Respond to internal requests for data, reports and management information
- Produce regular and ad-hoc MI reports, checking accuracy and completeness
- Track project actions, milestones and deliverables
- Maintain spreadsheets, databases, operational tools and reporting solutions
- Support process documentation, continuous improvement and routine operational activity
- Communicate with stakeholders across operations, PMO and assessment
- Support internal customers with accurate and timely information
Requirements
What you’ll need- Strong administrative and organisational skills
- Experience using spreadsheets, databases, reporting tools or business systems
- Good analytical skills and ability to present information clearly
- Proficiency in Microsoft Excel and Microsoft Office applications
- Excellent attention to detail and commitment to accurate work
- Strong communication and customer-service skills
- Ability to manage multiple priorities and work independently in a remote environment
- Proactive approach to problem-solving and genuine willingness to learn
- Periodic access to the Hellaby site may be helpful for occasional on-site needs
- Experience with MI reporting, SQL, Power BI, Tableau, user administration or project support is helpful but not essential
Benefits
Comp & perks- Hybrid working arrangement
- Monday-to-Friday working pattern
- Core working hours of 06:00 to 14:00
- Flexibility for occasional meetings outside core hours and priority operational activity
- Learning from an experienced team
- Opportunity to build practical experience across administration, management information, business systems and project support
- Equal opportunity employment
- Reasonable accommodations for individuals with disabilities