Pearson VUE

Business Intelligence Analyst

• Understand business needs and objectives
• Ensure data initiatives align to business objectives
• Elicit and analyze business requirements and use cases
• Create user stories and process flows
• Create shared understanding across stakeholders
• Identify process improvement opportunities
• Support testing, validation, and user acceptance activities
• Act as the "voice of the business" throughout the delivery lifecycle
• Lead requirements elicitation with stakeholders
• Analyze business processes and identify improvement opportunities
• Create and maintain business rules and requirements documentation
• Create and maintain business use cases
• Create and maintain process models
• Collaborate with technical teams to ensure requirements are feasible
• Manage stakeholder communications and expectations

Business Analytics Specialist

Project Manager

• Own the enterprise transformation roadmap, converting competing and ambiguous leadership priorities into 30-, 60-, and 100-day plans with named owners, milestones, dependencies, and explicit tradeoffs
• Establish governance with defined business problems, measured baselines, accountable owners, required decisions, risk escalation paths, and transitions into business-as-usual
• Define business value and report delivery against cost savings, protected revenue, created capacity, delivery speed, service quality, adoption, and risk reduction
• Lead cross-functional initiatives and recovery planning for programmes that are stuck, at risk, or not producing intended outcomes
• Prepare options, tradeoffs, and recommendations for executive audiences and facilitate working sessions that turn decisions into committed action
• Lead modernisation of operating models, ways of working, and tooling across geographies, including communications and enablement
• Support integrations and organisational change through Day 1/30/100, including governance, process alignment, SOPs, reporting, and handover
• Drive adoption of internal AI governance tooling and measure usage, compliance, time saved, exception rates, and practitioner feedback

Principal, Project Management

Sales

• Partner with colleges and universities to identify customer needs, drive courseware and program adoption, and deliver learning solutions that improve learner outcomes and institutional success
• Meet or exceed weekly, monthly, and seasonal sales targets for course-based and digital learning solutions in Business & Economics programs
• Build, manage, and advance a pipeline of competitive opportunities using market intelligence, customer insights, and data-driven prioritization
• Identify, develop, and close new business through in-person campus engagement and virtual selling
• Execute sales strategies and account plans to drive market share growth and long-term customer value
• Build trusted relationships with instructors, department leaders, and institutional decision-makers
• Deliver presentations, consultative recommendations, and tailored solutions aligned with customer objectives
• Use pre-call planning, strategic questioning, and opportunity management to advance deals
• Represent Pearson’s learning solutions portfolio with product, platform, and market knowledge
• Partner with local teams and cross-functional stakeholders on pipeline development, customer engagement, and sales execution
• Maintain pipeline management and accurate CRM reporting for forecasting and business planning
• Use sales tools, analytics platforms, and customer insights to improve sales effectiveness
• Share best practices and support team success

Higher Ed Executive Sales Specialist, Business & Econ

Engineering Manager

• Lead the day-to-day operation of Pearson Labs’ engineering team and allocate work across a changing research portfolio
• Coach and develop engineers through regular feedback, growth conversations, onboarding and AI-native ways of working
• Create focus across concurrent experiments, remove blockers and bring engineers together on shared initiatives
• Establish practical standards for prototyping, documentation, experimentation, evidence quality and demo readiness
• Help teams frame hypotheses, define measurable objectives and reach explicit scale, pivot or stop decisions
• Maintain an accurate view of portfolio health and communicate progress, risks and recommendations clearly
• Coordinate customer sessions, showcases and executive demonstrations
• Monitor emerging technology, changing business priorities and opportunities for Pearson Labs to explore
• Lead a globally distributed team developing prototypes and experiments in AI tutoring, agentic systems, immersive environments, knowledge graphs, voice agents and novel hardware

Manager, Software Engineering – Innovation Engineering

Product Designer

• Lead and develop a team of UX designers through coaching, feedback, and career guidance
• Define design strategy and quality standards for integrations, access management, and design system work
• Balance hands-on design work with people management
• Own UX delivery across the platform and access-management product area
• Prioritize and sequence work across multiple teams with conflicting priorities
• Partner with Product, Engineering, and Architecture to align roadmaps, priorities, and success metrics
• Run design planning, critique, and review rituals
• Resolve ambiguity, clarify scope, and navigate trade-offs shaped by authentication protocols, permissions models, and provisioning logic
• Reinforce design standards, accessibility, and design system adoption for admin consoles, permissions interfaces, and integration setup flows
• Shape platform experiences connecting, securing, and managing access across a multi-product learning ecosystem

Team Manager, Experience Design

• Lead, coach, and support a team of 5–8 software engineers building Ruby on Rails services and React frontends
• Own team well-being, performance, and immediate output
• Plan and allocate daily and sprint work
• Monitor progress against delivery schedules and keep projects on track
• Troubleshoot obstacles, clarify requirements, and coordinate handoffs across engineers, teams, and vendors
• Triage bugs and production issues to minimize customer disruption
• Maintain coding, QA, code review, testing, and documentation standards
• Give real-time constructive feedback and run regular 1:1s
• Celebrate team milestones and recognize individual contributions
• Own onboarding and skill development for new team members
• Identify and introduce team-level process improvements
• Escalate unresolved or higher-impact issues to senior engineering leadership
• Champion responsible use of AI-assisted development tools for coding, testing, documentation, and debugging
• Uphold secure, ethical, and resilient engineering practices
• Partner with Product, Customer Success, and external vendors to deliver reliable work

Software Engineering Manager

General

• Participate in discovery efforts to understand business problems, user needs, operational challenges, and strategic opportunities
• Conduct stakeholder interviews, process reviews, and requirements-gathering sessions
• Analyze business processes and identify opportunities for optimization, simplification, automation, and improved efficiency
• Document current-state and future-state business processes
• Develop and maintain business requirements, process flows, user stories, use cases, and acceptance criteria
• Translate business needs into documentation for product, engineering, and operational teams
• Facilitate stakeholder discussions and document decisions
• Participate in service intake reviews and support compliance, application governance, and data governance
• Prepare governance review documentation and track decisions, risks, and follow-up actions
• Serve as an SME on enrollment matters, including renewals, RFPs, SOA, and Charter Applications
• Analyze operational, product, customer, and business data to identify trends, risks, opportunities, and root causes
• Develop insights and recommendations for prioritization and business decision-making
• Assist with defining and tracking KPIs and success metrics
• Create reports, dashboards, and presentations communicating findings
• Partner with Product Management, Engineering, Operations, Customer Success, Data & Analytics, Compliance, and School Leadership teams
• Manage dependencies, risks, assumptions, and business impacts throughout the initiative lifecycle
• Support testing, validation, and implementation activities
• Analyze post-launch results and recommend improvements
• Identify opportunities to leverage AI, automation, and analytics capabilities
• Contribute to continuous improvement initiatives through data-driven recommendations

Service Management Specialist

Full-stack Engineer

• Design, build, and maintain Ruby on Rails services and APIs alongside modern JavaScript/React frontends
• Own the quality, performance, and reliability of services and frontends
• Lead the end-to-end design and delivery of complex, well-scoped features and systems
• Write clear, maintainable, well-tested code
• Simplify services, improve patterns, and reduce technical debt
• Mentor junior engineers through code reviews, feedback, and knowledge sharing
• Evolve the platform to support new services and capabilities across adjacent codebases and domains
• Partner with external vendors and Product and Customer Success stakeholders to turn requirements into technical solutions
• Use AI-assisted development tools for coding, testing, and debugging
• Follow and promote secure, scalable, cloud-native web application development practices
• Contribute to an API-driven platform used globally to issue and verify digital credentials
• Contribute to architectural decisions and raise the technical bar for the engineering team

Software Engineer III

Content Creator

• Develop and review content-specific test items, including multiple choice, technology enhanced, extended response, cluster sets, performance-based tasks, and simulations across multiple grade levels for large-scale assessments
• Help develop item, passage, and test specifications, item development plans, test blueprints, and other ancillary documents
• Leverage AI-powered tools to support the development, review, and enhancement of assessment content, ensuring outputs meet quality and accessibility standards
• Collaborate with team members to integrate AI-generated assets in assessment workflows, providing feedback using content and educational expertise
• Help select, assign, manage, and train item/passage writers and educators to develop items based on standards, cognitive complexity, and item development best practices
• Facilitate and support customer meetings and provide content assessment expertise
• Facilitate activities related to test construction and review of composed test forms
• Consult with customers in planning, status, and review meetings
• Work closely with test development managers, content developers, psychometricians, and other Pearson groups
• Stay current with emerging technologies relevant to educational content creation and assessment, including AI
• Perform other duties as assigned

Content Developer, English Language Arts

Compliance

• Support maintenance, review and version control of health and safety, quality and compliance documentation
• Assist with internal audits, compliance checks, inspections and evidence gathering under supervision
• Monitor completion of actions from audits, risk assessments, incidents, inspections and improvement plans
• Record, track and report incidents, near misses, hazards and corrective actions
• Prepare health and safety, quality and compliance reports, dashboards, briefings and communications
• Support risk assessment activity and follow up with relevant teams
• Maintain accurate records in line with procedures, audit requirements and data protection expectations
• Assist with compliance communications, awareness campaigns, toolbox talks, reminders and staff guidance
• Liaise with colleagues, managers and stakeholders to obtain information, follow up actions and promote good practice
• Attend apprenticeship training, complete assignments and apply learning in the workplace
• Support workplace inspections, safety visits, first-aid, DSE, fire safety, mandatory training and incident-reporting records
• Develop understanding of UK health and safety legislation and guidance
• Monitor adherence to internal policies, external standards, contractual requirements and regulatory expectations
• Maintain compliance trackers, audit schedules, document registers, environmental registers and improvement logs
• Identify trends, report gaps and suggest practical continuous-improvement actions
• Develop understanding of ISO 9001, Matrix, governance, document control and evidence-based assurance

Compliance, Operations

Implementation Specialist

• Provide expert guidance on assessment design, content development, and evidence-based practices for statewide assessments
• Serve as a primary client-facing contact for content development requirements and educator committee meetings
• Translate standards and blueprints into item and test specifications; secure client approvals and maintain documentation
• Partner with Psychometrics on blueprint setup, test construction, data reviews, and standard setting inputs
• Configure item bank metadata and test maps and oversee form assembly for paper and online administrations
• Create, monitor, and update labor and non-salary forecasts
• Lead scope discussions with content development vendors; initiate SOWs and coordinate escalations
• Maintain and approve content development schedules; manage change control and document updates
• Identify and log project-specific risks; develop mitigation and contingency plans
• Troubleshoot item/test development issues and lead corrective actions
• Create and execute customer communication plans
• Facilitate customer review meetings and track customer satisfaction measures
• Define escalation pathways and ensure timely issue resolution
• Coordinate staffing; provide performance feedback and coaching to team members and vendor partners
• Foster team collaboration and support a positive team environment
• Leverage AI-powered tools in assessment content development, review, and enhancement
• Integrate AI-generated assets into assessment workflows with editorial oversight and provenance documentation
• Stay current with AI technologies and share practical guidance and tool recommendations

Advanced Specialist, Implementation Specialist

• Manage existing accounts and grow business through upselling and cross-selling opportunities
• Develop relationships with decision-makers and influencers in new accounts
• Use Salesforce, pipeline and territory planning tools to identify, prioritise and report on business development activity
• Develop and revise accurate forecasts for assigned accounts
• Contribute to short- and medium-term operational and strategic plans
• Keep up to date on industry and customer-specific issues
• Act as a Pearson ambassador across assigned markets
• Collaborate with Qualifications Development, International Marketing, Inside Sales, and other colleagues
• Report to the Head of Sales, Europe and Central Asia

Advanced Specialist, Sales

Product Manager

• Co-own the enterprise Nebula roadmap with the Design Systems Director
• Define problems Nebula should solve across Pearson business units and product portfolios
• Prioritize investments across reusable components, platform capabilities, adoption tooling, AI-enabled workflows, brand integration, and Content/AI needs
• Establish product hypotheses, success measures, and investment decision criteria
• Segment products and business units by readiness, compatibility, value opportunity, and migration complexity
• Turn interested teams into roadmap-committed adopters with named products, dates, owners, and scope
• Lead discovery with consuming teams and identify adoption friction and migration barriers
• Design the end-to-end adoption experience from evaluation through ongoing consumption
• Establish Nebula measurement frameworks, telemetry, dashboards, and enterprise value indicators
• Validate business-case assumptions using adoption data and evidence
• Run continuous generative and evaluative discovery with consuming teams
• Turn customer insight and telemetry into roadmap decisions
• Own Nebula prioritization and outcome-based backlog management
• Establish criteria for platform investments, component requests, migrations, contributions, exceptions, and enterprise versus business-unit work
• Partner with the Director, Principal Engineer, and discipline leads on roadmap and release planning
• Maintain decision traceability from customer problem to investment and outcome

Principal Product Management

• Own Pearson's enterprise Product Design System, Nebula
• Define enterprise Nebula strategy, vision, and multi-year platform direction
• Lead a Pearson-wide product audit in Q4 2026 to assess product compatibility and migration readiness
• Define the Nebula roadmap across business-unit migrations, Platinum DS integration, and Content/AI readiness
• Own token, component, and theming architecture strategy
• Embed WCAG 2.2 accessibility and usability standards at the component level
• Own enterprise governance, adoption, and migration strategy across business units
• Drive roadmap-committed business-unit migrations and prioritize high-frequency component migration
• Direct adoption telemetry for adoption, reuse rates, avoided rebuilds, accessibility readiness, and rebrand propagation
• Define AI acceleration strategy across the Nebula pipeline, including codemods, token audits, automated accessibility checks, and LLM evaluation
• Establish prompt frameworks, generation guardrails, QA models, and human-in-the-loop validation
• Partner with AI platform, data, and engineering leadership across Pearson
• Own the executive investment narrative and report on payback, adoption, reuse rate, and benefits realization
• Align Product, Engineering, Accessibility, Learning, AI, and Brand leadership on shared standards and sequencing
• Manage and coach the Nebula team across product, design, and engineering disciplines
• Ensure Design → Code → Content → AI pipeline alignment, including Figma/code parity and Storybook as the single source of truth
• Upskill Brand, Product Design, Platform Engineering, and AI teams on scalable ways of working

Lead, Design Technology

• Prospectar activamente nuevas cuentas en el segmento K-12 en Mexico mediante llamadas, visitas y seguimiento diario.
• Calificar leads y construir un pipeline propio.
• Liderar reuniones de ventas consultivas con directores académicos y profesores.
• Entender las necesidades de los clientes y posicionar las soluciones educativas de Pearson.
• Cerrar nuevas cuentas y gestionar las cuentas una vez firmado el negocio.
• Identificar y desarrollar oportunidades en educación superior dentro del territorio.
• Gestionar oportunidades, actividad de pipeline e interacciones con clientes mediante el CRM.
• Mantener datos precisos y actualizados en el CRM.
• Coordinar con stakeholders internos para asegurar la alineación y el avance de oportunidades.
• Viajar según sea necesario para visitar clientes y participar en actividades de desarrollo de negocio.