Associate, Cloud Services Engineer

Pearson VUE

. Administer Jira, Confluence, Jira Product Discovery, and Jira Service Management, including permissions, schemes, workflows, custom fields, and project and space configuration .

Posted 10/15/2026full-timeChennai • IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering Jira and Confluence, with a strong focus on automation, configuration management, and process optimization. Proficient in scripting and utilizing AI-assisted development tools to enhance platform performance and streamline workflows.

Highest-signal resume keywords

Jira AdministrationAtlassian AutomationScripting Skills in PythonCI/CD PracticesClear Communication in English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Jira ConfigurationConfluence AdministrationREST API AutomationGit Version ControlSCIM ProvisioningPerformance Dashboard CreationConfiguration AnalysisProject MigrationAutomation Rule BuildingUser Management

Soft Skills

MentoringStakeholder CollaborationAnalytical Skills

Tools & Technologies

Jira Product DiscoveryJira Service ManagementAWS ServicesGrafanaAI-Assisted Development Tools

Certifications & Qualifications

ACP-120ACP-620Cloud Organization Admin

Industry Keywords

Identity ProvidersSCIMConfiguration GuidelinesInstance MigrationAutomation Processes

Tech Stack

Tools & technologies

AWSAzureCloudGrafanaPython

About the role

Key responsibilities & impact

Administer Jira, Confluence, Jira Product Discovery, and Jira Service Management, including permissions, schemes, workflows, custom fields, and project and space configuration
Design and maintain automated onboarding, offboarding, group management, and license management using identity providers and SCIM provisioning
Build automated processes to create, standardize, and archive projects and spaces at scale
Audit and reduce legacy custom fields, workflows, schemes, and app dependencies
Build and maintain Atlassian Automation rules and robust API-driven automation
Develop platform automation as production code through peer review, testing, and release pipelines
Use AI-assisted engineering tools for scripting, configuration analysis, and documentation
Capture service metrics through Atlassian APIs, store them externally, and build performance and usage dashboards
Evaluate built-in Atlassian features against custom or external solutions
Improve complex, costly, or manual processes with simpler automated alternatives
Define and document product standards, naming conventions, and configuration guidelines
Contribute to instance migration and consolidation, including planning, data validation, and post-migration cleanup
Resolve complex platform issues and mentor less experienced teammates and stakeholders

Requirements

What you’ll need

2+ years of hands-on administration of Jira and/or Confluence, preferably in Atlassian Cloud
Working experience with Atlassian Automation, including building and troubleshooting rules
Scripting skills in Python, PowerShell, or a similar language, and experience building automation against REST APIs, including JSON, authentication, pagination, and rate limits
Hands-on experience with Git and version-controlled code or configuration
Working understanding of CI/CD practices: build, test, release, versioning, and branching strategies
Daily, effective use of AI-assisted development tools such as GitHub Copilot, Cursor, or Claude, with the judgment to validate, refine, or reject their output
Solid understanding of Jira configuration: schemes, workflows, screens, fields, and permissions
Experience managing users and groups at scale in Atlassian Admin
Ability to analyze existing configuration, recommend simplifications, and explain trade-offs clearly
Clear written and verbal communication in English
Comfort working with stakeholders around the world
Bachelor's degree in Computer Science, IT, or a related field, or equivalent experience
Atlassian certifications such as ACP-120, ACP-620, or Cloud Organization Admin are nice to have
Experience with AWS services such as Timestream, Lambda, or S3 and dashboards in Grafana or similar tools is nice to have
Experience administering JSM or JPD is nice to have
Experience with Okta, Azure AD/Entra ID, SAML SSO, or SCIM is nice to have
Migration experience with JCMA/CCMA or instance merges is nice to have
Experience with ScriptRunner or other marketplace apps is nice to have

Benefits

Comp & perks

Ownership of meaningful parts of a large, enterprise-scale Atlassian Cloud platform
Real influence over how a global platform is standardized and modernized
A clear growth path to Specialist and Advanced Specialist roles on the Atlassian Platform Engineering team
Support for Atlassian certifications and ongoing learning