Associate, Service Delivery Management

Pearson VUE

. Maintain and update internal application records, ensuring accuracy and consistent tracking of changes and progress .

Posted 9/15/2026full-timeRemote • PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong attention to detail in maintaining and updating internal application records and certification information in HRIS. Capable of coordinating offboarding tasks and compiling accurate monthly reports while adhering to deadlines.

Highest-signal resume keywords

HRIS ManagementAttention To DetailOffboarding CoordinationReport CompilationFile Organization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryRecord MaintenanceReport PreparationCertification MonitoringWorkflow Management

Soft Skills

Organizational SkillsTime ManagementCommunication Skills

Tools & Technologies

UKGHRIS

Industry Keywords

Human ResourcesCorporate Work ExperienceShared Services

About the role

Key responsibilities & impact

Maintain and update internal application records, ensuring accuracy and consistent tracking of changes and progress
Monitor employees’ certification status and update certification information in HRIS
Post and manage job openings in UKG, ensuring each position is created correctly and includes all required information
Assist with offboarding by coordinating required tasks, updates, and documentation
Process and manage accommodation request workflows through completion
Compile and submit monthly reports identifying missing or incomplete training
Prepare monthly board reports using collected data, maintaining completeness, accuracy, and deadlines
Rename and organize employee files according to established naming conventions and process requirements
Perform other duties as assigned

Requirements

What you’ll need

Graduate of a 4-year course (preferably human resources management or psychology courses)
With at least a year of corporate work experience (work experience in an HR shared services setup is an advantage)
Must be open to a temporary assignment (9 months), starting November 2026 through July 2027
Amenable to work on a night shift schedule (8PM-5AM Manila Time) from Monday to Friday
Ability to maintain and update internal application records with strong attention to detail, ensuring accurate tracking of changes and progress
Ability to monitor employees’ certification status and enter/update certification information in HRIS accurately and consistently, on time, with no errors
Ability to coordinate multiple offboarding-related tasks and documentation requirements, ensuring timely updates and a smooth transition for departing employees
Ability to manage accommodation request workflows, ensuring requests are processed properly, tracked, documented, and resolved in accordance with requirements
Ability to compile monthly missing training reports and monthly board reports with completeness, accuracy, and adherence to deadlines, and to perform administrative file renaming/organizing according to established naming conventions

Benefits

Comp & perks

Competitive salary & benefits
Remote work (Pearson office is open 24/5 in case you would like to work on-site)
Fixed weekends off