Associate, Test Center Support

Pearson VUE

. Manage site availability processes, including creating schedule data and entering it into the testing system .

Posted 10/8/2026full-timeRemote • IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical skills and effective communication to manage site availability processes and enhance client satisfaction. Proficient in planning, prioritizing, and utilizing Microsoft Office Suite to support testing operations and stakeholder engagement.

Highest-signal resume keywords

Analytical SkillsMicrosoft ExcelCapacity ManagementEffective CommunicationPlanning and Prioritizing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisEvent PlanningSchedulingDocumentation ManagementProblem-Solving

Soft Skills

Attention to DetailTime ManagementCreativityConflict ManagementTeamworking

Tools & Technologies

Microsoft Office SuitePearson VUE Systems

Industry Keywords

Capacity PlanningTest DeliveryStakeholder EngagementKPI ManagementTesting Volume

Tech Stack

Tools & technologies

Vue.js

About the role

Key responsibilities & impact

Manage site availability processes, including creating schedule data and entering it into the testing system
Ensure client and candidate expectations are met
Advise stakeholders on strategic capacity planning to increase utilization and testing volume
Assist with day-to-day planning and site management
Perform client data analysis
Build relationships with test delivery partners to support long-term improvements
Guide partners in increasing efficiency and throughput
Manage test-centre schedules and blocks to meet client KPIs and forecasts
Create and maintain documentation for team tools and processes
Assist with development and continuous improvement of event-testing systems and processes
Participate in long- and short-term event planning, scheduling, and blocking projects
Work with departments to determine client needs and requirements for enhancements
Coordinate client and site-analysis projects
Provide stakeholders with information summaries, project status, and change communications
Determine and adjust testing-centre schedules and communicate changes to partners
Perform other duties as assigned

Requirements

What you’ll need

Above-average attention to detail
Influential and persuasive communication skills
Effective time management and priority-setting skills
Excellent planning and multitasking skills
Strong creativity and complex problem-solving skills
Strong commitment to tasks and priorities
Working knowledge of Microsoft Office Suite, especially Microsoft Excel
Analytical skills, including researching and extracting information
Conflict-management skills
Ability to work to stretching targets and deadlines
Clear and concise oral and written communication skills
Ability to work effectively independently and within a team
Awareness of available technologies and tools
Attention to quality and accuracy
Self-starter and independent worker
Planning, prioritizing, and goal-setting skills
Teamworking skills
Ability to use analytical and critical thinking to solve problems
Knowledge of Pearson VUE systems and programming methodologies (desirable)
Thorough knowledge and demonstrable understanding of end-to-end capacity management and planning processes (desirable)

Benefits

Comp & perks

Continual professional development
37.5 hours per week
Potential weekend and evening working to meet peak-time project needs