HR Operations Assistant – Temporary Fulfillment Administrator

Pearson VUE

. Make outbound phone calls to candidates and employees to drive employment onboarding completion and communicate assignment changes .

Posted 10/23/2026full-timeMandaluyong City • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and call center experience while effectively managing multiple HRIS systems and data entry tasks. Exhibits excellent organizational and communication skills to support employee onboarding and coordination.

Highest-signal resume keywords

Customer Service SkillsHRIS Systems ExperienceStrong Excel SkillsData Entry SkillsTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryExcelTyping Speed 50+ WPMReport ExtractionEmail Communication

Soft Skills

Organizational SkillsCommunication SkillsPositive DemeanorMultitasking AbilitySense of Ownership

Tools & Technologies

FusionPEACSRed Carpet

Industry Keywords

OnboardingCall CenterConfidentialityNondisclosureFast-Paced Environment

About the role

Key responsibilities & impact

Make outbound phone calls to candidates and employees to drive employment onboarding completion and communicate assignment changes
Monitor and respond to incoming email and chat communications
Craft and send mass email and call campaign communications
Work within multiple systems simultaneously to respond in real time to callers, including Fusion, PEACS, and Red Carpet
Develop a basic understanding of company policies
Use internal systems to assign candidates to requisitions and send offer letters
Upload employees for rehire to requisitions in the system
Load, extract, and share reports from PEACS
Coordinate employee interviews
Perform other duties as assigned

Requirements

What you’ll need

Minimum college or technical training preferred; or a combination of education and experience
Strong customer service skills and call center experience
Strong technical skills and/or experience with HRIS systems
Strong computer skills including data entry, email, spreadsheets, and databases
Typing speed of 50+ wpm
Strong Excel skills required
Adherence to confidentiality and nondisclosure requirements
Ability to multitask and demonstrate time management in a fast-paced environment
Excellent organizational and communication skills required
Positive demeanor and ability to work well with others while providing excellent customer service
Sense of ownership and urgency to support business and employee needs
Ability to work 8:00–5:00 local US time Monday through Friday, with flexibility for extended weekday and occasional weekend hours during temporary peak season
Ability to work in an office environment and sit for long periods

Benefits

Comp & perks

Health Maintenance Organization (HMO) coverage
Government-mandated benefits: SSS, PhilHealth, and Pag-IBIG
13th Month Pay (Subject to PD 851), computed on a prorated basis
Rice subsidy – Php 2,000.00 per month
Uniform and clothing allowance – Php 500.00 per month
Laundry allowance – Php 300.00 per month
Medical allowance – Php 250.00 per month