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Software Engineer III
Pearson VUE. Develop deep knowledge of assigned state or customer programs, including requirements, contractual commitments, technical solutions, integrations, configurations, and operational processes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in translating customer requirements into technical solutions, with a strong focus on system integration, data flows, and operational processes. Proficient in collaborating with cross-functional teams to resolve technical issues and enhance customer solutions.
Highest-signal resume keywords
Software Engineering ExperienceAPI IntegrationTechnical SupportCloud-Based SystemsProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System DiagramsIntegration FlowsData FlowsTechnical DocumentationTroubleshootingSoftware ApplicationsEnterprise TechnologiesIntegration TestingIncident ResponseCustomer Implementations
Soft Skills
Strong Communication SkillsTechnical CuriosityCollaborationCustomer-Facing SkillsProblem-Solving
Tools & Technologies
APIsCloud PlatformsLogging ToolsMonitoring ToolsIdentity and Access Management
Industry Keywords
Enterprise TechnologyEducation TechnologyGovernmentLarge-Scale AssessmentRFPsProposalsSolution EngineeringImplementationDelivery Functions
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Develop deep knowledge of assigned state or customer programs, including requirements, contractual commitments, technical solutions, integrations, configurations, and operational processes
- Build and maintain an end-to-end understanding of customer solutions across test administration, test delivery, scoring, reporting, data exchange, identity, infrastructure, and external integrations
- Translate customer, RFP, and contractual requirements into technical requirements, solution approaches, validation criteria, and delivery considerations
- Create and maintain system diagrams, integration flows, data flows, and other technical documentation
- Explain and demonstrate Pearson's technology capabilities to customers and internal stakeholders
- Participate in customer technical discussions, demonstrations, integration reviews, solution workshops, and RFP or proposal activities
- Provide hands-on technical support during implementation, integration testing, readiness activities, administration windows, production events, and customer escalations
- Investigate technical issues across systems by analyzing configurations, APIs, integrations, data flows, logs, and system behavior
- Partner across Engineering, Product, Quality Engineering, Implementation, Operations, Support, Security, and Infrastructure to resolve technical issues and delivery risks
- Support end-to-end validation that systems, integrations, and operational processes meet customer requirements and commitments
- Identify technical gaps, dependencies, risks, and product limitations, and help ensure they are addressed
- Apply lessons from implementations, incidents, and customer feedback to improve products, documentation, processes, and future customer solutions
Requirements
What you’ll need- 1 to 3 years of experience in software engineering, systems engineering, technical support, quality engineering, or another hands-on technology discipline, or equivalent experience building, testing, integrating, or operating software systems
- Practical experience with software applications, APIs, integrations, data flows, cloud-based systems, or related enterprise technologies
- Experience troubleshooting technical issues using structured problem-solving and technical evidence
- Ability to read technical documentation and create or interpret system diagrams, integration flows, and data flows
- Strong written and verbal communication skills with the ability to explain technical concepts to technical and nontechnical audiences
- Strong technical curiosity, problem-solving skills, and interest in understanding how complex systems work together
- Ability to collaborate across technical, product, implementation, and operational teams
- Interest in working directly with customers and developing confidence in customer-facing technical discussions and demonstrations
- Preferred: experience with APIs, cloud platforms, identity and access management, logging and monitoring tools, or distributed applications
- Preferred: experience supporting customer implementations, integration testing, production systems, incident response, or technical escalations
- Preferred: experience in enterprise technology, education technology, government, or large-scale assessment
- Preferred: exposure to RFPs, proposals, product management, solution engineering, implementation, or delivery functions
Benefits
Comp & perks- Annual incentive program
- Benefits offered by Pearson (details referenced via a benefits link)