Specialist, Professional Services

Pearson VUE

. Coordinate instructor availability, class dates, time zones, delivery formats, and customer requirements for instructor-led and virtual instructor-led training programs .

Posted 9/17/2026full-timeRemote • IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in scheduling, resource coordination, and training delivery while maintaining operational excellence and strong customer service standards. Proficient in managing multiple priorities and communicating effectively across diverse teams and stakeholders.

Highest-signal resume keywords

Scheduling CoordinationTraining Delivery ManagementCustomer Operations SupportMicrosoft Office ProficiencyOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SchedulingResource CoordinationTraining OperationsData ManagementAttendance TrackingInvoice ValidationOperational Record MaintenancePost-Class DocumentationIssue ResolutionProcess Improvement

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationAttention to DetailProactive Follow-UpSound Judgment

Tools & Technologies

Microsoft ExcelMicrosoft OutlookMicrosoft TeamsMicrosoft WordShared Tracking Tools

Industry Keywords

Customer ServiceSales OperationsEducation OperationsProfessional LearningGlobal Delivery Support

About the role

Key responsibilities & impact

Coordinate instructor availability, class dates, time zones, delivery formats, and customer requirements for instructor-led and virtual instructor-led training programs
Manage post-sales implementation, including registration setup, learner communications, delivery readiness, platform access, attendance tracking, and operational handoffs
Communicate with internal teams, customers, instructors, and vendor partners
Track delivery milestones, update scheduling systems, monitor open actions, escalate risks, and ensure classes are staffed, scheduled, and ready
Assist with invoice validation, delivery documentation, attendance records, purchase order support, and issue resolution
Create, maintain, and update class schedules, including instructor assignments, delivery dates, time zones, and class status
Coordinate with sales, delivery managers, instructors, vendors, and customers to confirm requirements and resolve scheduling conflicts
Support learner registration, roster management, attendance validation, completion tracking, and post-class documentation
Maintain accurate operational records in approved systems, trackers, shared workspaces, and customer-facing portals
Monitor upcoming classes for instructor confirmation, platform access, learner communications, materials availability, and delivery dependencies
Partner with Finance and Operations on purchase order tracking, invoice review, billing questions, and delivery documentation
Identify operational risks, communicate issues early, and recommend process improvements
Perform other duties assigned to support Pearson EL&S training delivery and sales operations

Requirements

What you’ll need

Experience supporting scheduling, resource coordination, customer operations, training delivery, learning services, sales operations, or related business support functions
Strong written and verbal English communication skills
Ability to manage multiple priorities in a fast-paced, deadline-driven environment while maintaining accuracy and attention to detail
Proficiency with Microsoft Office, especially Excel, Outlook, Teams, Word, and shared tracking tools
Ability to learn Pearson systems and customer platforms quickly
Comfort working with data, rosters, schedules, attendance records, instructor availability, and operational status trackers
Bachelor’s degree or equivalent combination of education and relevant professional experience
2–5 years of experience in scheduling, resource coordination, training operations, customer service, sales operations, project coordination, or administrative operations
Experience supporting international stakeholders or distributed teams preferred
Strong organizational skills, sound judgment, proactive follow-up, and ability to work independently with minimal supervision
Comfortable working India business hours with flexibility to support occasional meetings or delivery needs across global time zones
Demonstrated commitment to customer service, operational excellence, confidentiality, and Pearson’s standards for quality and professionalism
Preferred experience in IT training, professional learning, customer success, education operations, project coordination, or global delivery support

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Pearson VUE Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1994 💼 Consulting 🏥 Healthcare 📦 Logistics Consulting
Healthcare
Logistics Pearson VUE is a global leader in computer-based testing, providing a wide range of credentialing and certification exams for various industries. They support test-takers and test owners by offering resources, scheduling options, and accommodations to ensure equitable access to testing. Their mission is to empower candidates and enrich communities through the delivery of high-stakes exams that validate professional skills and knowledge, contributing to career advancement and industry standards. Specialist, Professional Services Job not on LinkedIn 🔥 0 minutes ago 🇮🇳 India – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 👻 Ghost score 13% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Coordinate instructor availability, class dates, time zones, delivery formats, and customer requirements for instructor-led and virtual instructor-led training programs
Manage post-sales implementation, including registration setup, learner communications, delivery readiness, platform access, attendance tracking, and operational handoffs
Communicate with internal teams, customers, instructors, and vendor partners
Track delivery milestones, update scheduling systems, monitor open actions, escalate risks, and ensure classes are staffed, scheduled, and ready
Assist with invoice validation, delivery documentation, attendance records, purchase order support, and issue resolution
Create, maintain, and update class schedules, including instructor assignments, delivery dates, time zones, and class status
Coordinate with sales, delivery managers, instructors, vendors, and customers to confirm requirements and resolve scheduling conflicts
Support learner registration, roster management, attendance validation, completion tracking, and post-class documentation
Maintain accurate operational records in approved systems, trackers, shared workspaces, and customer-facing portals
Monitor upcoming classes for instructor confirmation, platform access, learner communications, materials availability, and delivery dependencies
Partner with Finance and Operations on purchase order tracking, invoice review, billing questions, and delivery documentation
Identify operational risks, communicate issues early, and recommend process improvements
Perform other duties assigned to support Pearson EL&S training delivery and sales operations 🎯 Requirements
Experience supporting scheduling, resource coordination, customer operations, training delivery, learning services, sales operations, or related business support functions
Strong written and verbal English communication skills
Ability to manage multiple priorities in a fast-paced, deadline-driven environment while maintaining accuracy and attention to detail
Proficiency with Microsoft Office, especially Excel, Outlook, Teams, Word, and shared tracking tools
Ability to learn Pearson systems and customer platforms quickly
Comfort working with data, rosters, schedules, attendance records, instructor availability, and operational status trackers
Bachelor’s degree or equivalent combination of education and relevant professional experience
2–5 years of experience in scheduling, resource coordination, training operations, customer service, sales operations, project coordination, or administrative operations
Experience supporting international stakeholders or distributed teams preferred
Strong organizational skills, sound judgment, proactive follow-up, and ability to work independently with minimal supervision
Comfortable working India business hours with flexibility to support occasional meetings or delivery needs across global time zones
Demonstrated commitment to customer service, operational excellence, confidentiality, and Pearson’s standards for quality and professionalism
Preferred experience in IT training, professional learning, customer success, education operations, project coordination, or global delivery support Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Radiological Safety Officer – RSO 🔥 20 hours ago Siemens Healthineers 10,000+ employees 🏥 Healthcare ⚕️ Healthcare Insurance 🧬 Biotechnology Website LinkedIn All Job Openings Radiological Safety Officer overseeing AERB licensing, radiation protection, and worker safety for Siemens Healthineers’ Bengaluru medical-device manufacturing facility. 🇮🇳 India – Remote 💰 $1.5M Grant on 2021-05 ⏰ Full Time 🟡 Mid-level 🟠 Senior Radiological Safety Officer, RSO 🔥 21 hours ago Siemens Healthineers 10,000+ employees 🏥 Healthcare ⚕️ Healthcare Insurance 🧬 Biotechnology Website LinkedIn All Job Openings Radiological Safety Officer managing radiation safety, AERB licensing, and worker protection. Supporting Siemens Healthineers’ Bengaluru medical-device manufacturing and regulatory operations. 🇮🇳 India – Remote 💰 $1.5M Grant on 2021-05 ⏰ Full Time 🟡 Mid-level 🟠 Senior WFM Support Coordinator 🕒 Yesterday Mondelēz International 10,000+ employees 💼 Consulting 📣 Marketing 📦 Logistics Website LinkedIn All Job Openings INFOR Time & Attendance coordinator supporting system administration, payroll data accuracy, testing, and training. Helping Mondelēz International deliver global snack brands through HR technology operations. 🇮🇳 India – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 🚫👨‍🎓 No degree required Material Planning Specialist 🕒 5 days ago Capgemini 10,000+ employees 💼 Consulting 🏥 Healthcare 📦 Logistics Website LinkedIn All Job Openings Material Planning Specialist managing MRP, procurement, SAP MM, and inventory operations. Improving supply-chain efficiency for Capgemini, a global technology transformation partner. 🇮🇳 India – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior Research and Analysis Specialist 🕒 6 days ago Randstad 10,000+ employees 💼 Consulting 📣 Marketing 📦 Logistics Website LinkedIn All Job Openings Research and Analysis Specialist improving data quality, dashboards, and business intelligence at Randstad. Analyzing trends and delivering insights that support strategic decisions and customer experiences. 🇮🇳 India – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs