Technology Solutions Specialist

Pearson VUE

. Lead requirements elicitation for assigned initiatives, enhancements, operational improvements, and system changes .

Posted 10/23/2026full-timeRemote • New Jersey • United StatesJuniorMid-Level💰 $90,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in requirements elicitation, analysis, and documentation, with a strong ability to translate business needs into functional specifications. Proficient in Agile methodologies, data analysis, and stakeholder communication to drive operational improvements and system enhancements.

Highest-signal resume keywords

Requirements ElicitationAgile MethodologiesData AnalysisStakeholder CommunicationSystem Integrations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisSystems AnalysisData MappingProcess MappingSQLTechnical DocumentationAcceptance CriteriaUser StoriesOperational Workflow AnalysisGap Analysis

Soft Skills

Analytical ThinkingProblem-SolvingFacilitationCommunicationCritical Thinking

Tools & Technologies

JiraAzure DevOpsConfluenceSharePointAI Tools

Certifications & Qualifications

IIBA CertificationAgile CertificationPearson Professional Assessment Certification

Industry Keywords

Information SecurityData PrivacyOperational ControlsSDLCEnterprise Systems

Tech Stack

Tools & technologies

AzureSDLCSQL

About the role

Key responsibilities & impact

Lead requirements elicitation for assigned initiatives, enhancements, operational improvements, and system changes
Translate business needs into functional and non-functional requirements, user stories, acceptance criteria, process flows, data mappings, and system behavior documentation
Use approved AI tools for requirement drafting, stakeholder synthesis, user story refinement, gap analysis, and process documentation
Use AI-supported data analysis to identify trends, anomalies, workflow pain points, operational bottlenecks, and reporting insights
Analyze current-state processes and recommend future-state improvements
Evaluate system impacts across applications, integrations, APIs, data stores, reporting tools, and downstream business processes
Decompose requirements into backlog items, user stories, and technical tickets with cross-functional stakeholders
Facilitate or contribute to backlog refinement, data alignment sessions, demos, and stakeholder requirement reviews
Maintain product/process documentation, API or endpoint notes, data mappings, meeting decisions, assumptions, and open questions as a single source of truth
Communicate scope, risks, dependencies, trade-offs, and requirement decisions to business and technology stakeholders
Identify opportunities for process automation, workflow standardization, manual-effort reduction, and improved reporting
Support validation readiness by ensuring requirements and acceptance criteria are clear
Identify processes for automation or AI-enabled improvement

Requirements

What you’ll need

Bachelor’s degree in Business, Information Systems, Computer Science, Technology, Data Analytics, or related field, or equivalent practical experience
Typically 2–3 years of business analysis, business systems analysis, product analysis, systems analysis, data analysis, or technology delivery experience
Strong requirements elicitation, analysis, documentation, and management
Ability to translate business language into clear system requirements and technical implementation context
Working knowledge of system integrations, APIs, data mappings, data validation, and reporting needs
Strong analytical, critical thinking, and problem-solving skills
Ability to facilitate stakeholder conversations and manage competing priorities
Clear communication with technical and non-technical audiences
Ability to work independently within assigned scope and escalate risks appropriately
Familiarity with Agile ceremonies, backlog refinement, sprint planning, demos, and release readiness
Practical understanding of information security, data privacy, and operational controls
Experience with Agile delivery, SDLC, Jira/Azure DevOps, Confluence/SharePoint, process mapping, and requirements lifecycle management
Experience with enterprise systems, integrations, APIs, reporting, SQL/data analysis, or operational workflow analysis preferred
IIBA certification, Agile certification, Pearson Professional Assessment partner certification/licensure, IT-related badges, and/or test assessments experience preferred but not required

Benefits

Comp & perks

Eligible to participate in an annual incentive program
Benefits offered by Pearson (specific benefits provided via linked benefits information)