Patient Scheduling Coordinator

PEDIATRIC THERAPIES HAWAII

. Manage and maintain therapist appointment calendars across multiple locations and therapy disciplines .

Posted 10/16/2026full-timeRemote • United StatesMid-LevelSenior💰 $23 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing therapist appointment calendars and scheduling patient appointments while ensuring compliance with HIPAA regulations. Strong organizational skills and effective communication abilities are essential for coordinating with families and therapists in a remote environment.

Highest-signal resume keywords

Medical Scheduling ExperienceHIPAA ComplianceElectronic Health Records (EHR) FamiliarityStrong Verbal And Written Communication SkillsCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment SchedulingData EntryCalendar ManagementDocumentationAttention To Detail

Soft Skills

Organizational SkillsDependabilityPunctualityProfessional Telephone EtiquetteAbility To Work Independently

Tools & Technologies

Practice Management SoftwareEmail ApplicationsInternet Applications

Industry Keywords

Patient ServicesHealthcare AdministrationConfidential Patient InformationScheduling Policies And Procedures

About the role

Key responsibilities & impact

Manage and maintain therapist appointment calendars across multiple locations and therapy disciplines
Schedule patient appointments based on therapist availability and established scheduling guidelines
Answer incoming phone calls and assist families with appointment scheduling and related questions
Contact families regarding appointment confirmations, cancellations, rescheduling, and available appointment times
Handle scheduling changes and communicate updates to families and therapists
Maintain accurate patient scheduling information and verify contact details when necessary
Review applicable scheduling policies and procedures with families
Assist families with scheduling-related questions and appointment expectations
Document scheduling communications and appointment changes in appropriate systems
Follow procedures for patient privacy, confidentiality, and HIPAA compliance
Communicate scheduling issues to the appropriate team member when assistance or clarification is needed
Perform other related administrative duties as assigned

Requirements

What you’ll need

Strong verbal and written communication skills
Friendly, professional telephone etiquette and customer service skills
Good organizational skills and attention to detail
Ability to manage multiple appointments, calendars, and scheduling changes
Basic computer skills, including email, internet applications, and data entry
Ability to follow established procedures and accurately document information
Dependability, punctuality, and consistent follow-through
Ability to work independently in a remote environment and communicate effectively with team members
Private, professional workspace suitable for handling confidential patient information
Reliable high-speed internet and a computer suitable for remote work
Ability to work assigned hours aligned with Pediatric Therapies Hawaii's business operations in Hawaii
Previous experience in medical scheduling, healthcare administration, patient services, or a similar role (preferred)
Experience answering phones, scheduling appointments, or providing customer service (preferred)
Familiarity with electronic health records (EHRs) or practice management software (preferred)
Experience coordinating appointments across multiple providers or locations (preferred)
Familiarity with HIPAA and protecting confidential patient information (preferred)

Benefits

Comp & perks

Fully remote work arrangement
Competitive hourly compensation of $23–$26
Full benefits including 100% medical, dental, and vision premiums paid by employer
401(k)
Opportunities for career growth
Quarterly social events
Community outreach opportunities
Supportive, mission-driven work environment
Collaborative team environment