PEDIATRIC THERAPIES HAWAII

Patient Coordinator

• Manage and maintain therapist appointment calendars across multiple locations and therapy disciplines
• Schedule patient appointments based on therapist availability and established scheduling guidelines
• Answer incoming phone calls and assist families with appointment scheduling and related questions
• Contact families regarding appointment confirmations, cancellations, rescheduling, and available appointment times
• Handle scheduling changes and communicate updates to families and therapists
• Maintain accurate patient scheduling information and verify contact details when necessary
• Review applicable scheduling policies and procedures with families
• Assist families with scheduling-related questions and appointment expectations
• Document scheduling communications and appointment changes in appropriate systems
• Follow procedures for patient privacy, confidentiality, and HIPAA compliance
• Communicate scheduling issues to the appropriate team member when assistance or clarification is needed
• Perform other related administrative duties as assigned

Explore Patient Scheduling Coordinator at PEDIATRIC THERAPIES HAWAII. Review requirements and application details.