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Newborn Hearing Screen Site Supervisor
Pediatrix Medical Group. Oversee the Newborn Hearing Screen program at multiple sites within the region .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in overseeing Newborn Hearing Screen programs, managing multiple sites, and ensuring compliance with clinical protocols. Proficient in staff supervision, training, and performance evaluation while maintaining high standards of customer service and communication.
Highest-signal resume keywords
Newborn Hearing ScreeningStaff SupervisionPerformance EvaluationCPR CertificationData Entry
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Newborn CareHealthcare ManagementKPI MonitoringTechnical GuidanceData ReportingStaff SchedulingCompliance ManagementPerformance MonitoringEquipment ManagementTimecard Review
Soft Skills
Excellent Communication SkillsCustomer Service SkillsStress ManagementTeam LeadershipFlexibility
Tools & Technologies
Power BITimecard SystemsReporting SoftwareScheduling ToolsData Entry Systems
Certifications & Qualifications
CPR CertificationScreener CredentialingTB Training
Industry Keywords
HealthcareNewborn ScreeningClinical ProtocolsCompliance RequirementsHospital Management
About the role
Key responsibilities & impact- Oversee the Newborn Hearing Screen program at multiple sites within the region
- Directly deliver and document newborn hearing screening services
- Serve as the on-site technical lead and support real-time workflow needs
- Ensure all eligible babies are screened according to clinical protocols and hospital requirements
- Meet screening expectations set by the Hearing Screen Manager
- Inform Hearing Screen Managers of hospital issues or missed babies
- Serve as the primary parent contact where appropriate and schedule follow-up outpatient appointments
- Create staffing schedules and escalate staffing gaps or concerns
- Review timecards and approve time-off requests
- Participate in Hearing Screen Technician interviews and hiring as directed
- Supervise Hearing Screen Technicians and conduct annual performance evaluations
- Train new hires and provide continued training for current team members
- Monitor KPIs and review them during monthly staff meetings
- Complete company and hospital orientation and compliance requirements
- Provide real-time technical guidance and escalate protocol concerns or deviations
- Conduct regular onsite visits and meet with hospital leadership, including presenting reports
- Address team-member and hospital concerns and ensure performance expectations are met
- Maintain screener credentialing and certification requirements at supervised locations
- Supervise daily state reporting and complete/present state and hospital reports where designated
- Monitor Medical Sponsor reports and submission timeliness
- Review and reconcile monthly birth statistics
- Monitor Power BI reports for site and technician efficiencies
- Monitor equipment checklists weekly and contact NATUS before parts are swapped
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or general education degree (GED)
- Current CPR Certification or must obtain upon offer
- Minimum two (2) years of experience as a manager or combination of training and experience
- Prior experience with newborns and/or in a healthcare setting
- 1-2 years managing multiple sites (preferred)
- Excellent written and oral communication skills
- Excellent customer service skills
- Ability to manage high stress in a fast-paced environment
- Computer proficiency and ability to perform accurate data entry
- Flexibility to work on weekends and national holidays required
- Ability to lift, carry, push/pull up to 50 lbs
- Must be able to travel up to 75%
- Maintain screener TB/CPR/training requirements while being credentialled at a minimum of all locations supervised
- Comply with required vaccinations, PPE, safety/security protocols, company and hospital orientations, and annual compliance modules
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Healthcare FSA
- Dependent Care FSA
- HSAs
- 401k plan
- Employee Stock Purchase Program
- Voluntary benefit plans
- Convenient payroll deductions
- Some benefits provided at no cost
- Some benefits with employee/company cost sharing